Disconnecting

[boltondigger]

Hey guys n galls ,had a search but i cant find a reply that i understand (computer illiterate)

So i am happily surfing around and my connection just goes? I open that open network and sharing centre (bottom rt hand corner)it shows that i am connected to my router ? (Netgear) but the actual connection to the internet has a red cross.

I turn off the power to modem turn back on and connection comes back ,its a pain in the behing though as the modem is upstairs.

Its a blue modem i have which is prob 5plus years old.supplied by ntlworld.

No idea what my connection speed isbut i pay £17 a month just for BB.

Im pretty clueless with all these techy terms so please go easy

Your advice would be well appreciated.
Thanks

[Tim Deegan]

I used to have a similar problem. But after the third engineer visit he discovered that because I was so close to the box in the street, that it was cooking my modem. So he fitted a resistor in the cable, which solved the problem.

I'm sure the more technically mined on here will correct me if this wouldn't work.

[boltondigger]

Thanks Tim for the reply ,still having the problem Looks like might be giving Virgin a call.Spose ive been very lucky never had a problem before.

[Tim Deegan]

Good luck!!!