Registration expired on new toshiba laptop :(.

10-10-2011, 17:01

Hi all bought a toshiba laptop for the wife and when we bought it a couple of months ago couldn't register it with toshiba as it said the registration period had expired. Now i figured it was just the one year warranty thing and having that already didn't worry too much about it.

But this morning she started it up and it says she can get a free hardware upgrade but she has to be registered with toshiba which we cannot do because everytime we try it just says registration has expired after entering all the details for registration. So is this a common thing with toshiba and is there anyway round it so she can get her freebie.

Any help greatly appreciated

.

DocDutch · 10-10-2011, 17:04

Give them a call i would suggest

10-10-2011, 18:38

Tried that calling the UK number that came on the documentation and it wasn't recognised

. Only number i didn't try was in europe have to watch the pennies and wasn't sure if it was premium rate euro number or not.

damien c · 10-10-2011, 18:44

Have you tried these numbers

01932 841600
0844 847 8944

Taken from Saynoto0870.com

10-10-2011, 20:08

Thanks for those Damien will give them a try tomorrow hopefully will be able to sort this out whats the betting the upgrade will turn out to be something useless lol

.

techguyone · 10-10-2011, 20:52

Toshiba Customer Service is normally really good, I wouldn't think you'll have too many problems if you can contact them.

12-10-2011, 00:44

Got through on that number and they were great sorted everything out although still have no idea what the upgrade is they said someone else would be in touch about that. Thanks for the help guys

.

damien c · 12-10-2011, 13:55

Glad they helped.