11-06-2011, 08:24
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#1
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Inactive
Join Date: Nov 2005
Location: Portsmouth
Age: 58
Services: XL BB, XL TV, V+
Posts: 742
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Superhub leds?
What colour should the 3 leds be on the superhub?
On Thursday I lost connection to the internet, rang 151 ,who after doing all the checks booked me a tech visit for today to replace my superhub as it 'appeared to have failed'. I went to work Thursday night and an automated call to my home from VM was answered by my son who didn't know what was happening and so he hung up. Last night about 23:00 the internet reconnected for about 15 mins, went off again and is now back on. I rang VM to see what was happening and the guy said the tech visit had been cancelled as it was an area outage on Thursday/Friday and that I had been sent a text informing me (the automated call). When I initialy rang the guy said there wasn't any issues in the infrastructure and it was my superhub.
Anyhoo - I am not sure but before this I thought that the top 2 leds were blue and the bottom 1 was green. Now it is only the top led that is blue. Is my memory playing tricks on me?
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11-06-2011, 08:38
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#2
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Superhub leds?
It is, the top is the only blue one and it only goes blue when the modem has locked on to Docsis 3, so you're all good.
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11-06-2011, 08:43
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#3
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Inactive
Join Date: Nov 2005
Location: Portsmouth
Age: 58
Services: XL BB, XL TV, V+
Posts: 742
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Re: Superhub leds?
thank you, age is a bu**er!
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11-06-2011, 09:11
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#4
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 16,960
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Re: Superhub leds?
The bottom led will go blue but only if you have 5 ghz set for your wireless.
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11-06-2011, 11:23
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#5
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,169
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Re: Superhub leds?
If any of the lights are on it means it isn't working.
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11-06-2011, 11:41
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#6
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 16,960
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Re: Superhub leds?
Quote:
Originally Posted by Skie
If any of the lights are on it means it isn't working.
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Yea good advice even with the smiley
To ensure a level playing field my super hub does what i need it to do.
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11-06-2011, 13:32
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#7
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Superhub leds?
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11-06-2011, 19:39
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#8
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Superhub leds?
Masque has never ever had an issue with his superhub, when the new superhub comes out he will not want one of them
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11-06-2011, 19:50
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#9
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Superhub leds?
Quote:
Originally Posted by jb66
Masque has never ever had an issue with his superhub, when the new superhub comes out he will not want one of them |
If my Superhub developed a fault and it needed replacing then I would only get the one either sent to me or replaced by a service technician as you will have no choice over which one is supplied.
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11-06-2011, 19:55
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#10
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Inactive
Join Date: May 2009
Location: Northern Ireland
Services: 30mb bb.. xl tv.. xl phone
Posts: 88
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Re: Superhub leds?
Quote:
Originally Posted by Sirius
Yea good advice even with the smiley
To ensure a level playing field my super hub does what i need it to do. |
you obviously dont play online games then 
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05-10-2011, 20:58
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#11
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Inactive
Join Date: Apr 2010
Location: started life in Kent moved to Lincolnshire then Bedfordshire back to Lincs next who knows.
Services: Virgin phone,tv,internet, 2 virgin moblies.
Freeview, Wii,Sky freeview,moblie satalite system.
Posts: 27
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Re: Superhub leds?
I'd just like to add that my super hub has done a lovely job since its service start here in my house and also never had any real problem with cable conections or anything since I first got it back in Diamond Cable days.
as this is a tread about lights and what colour they are the ones on the back where one plugs ones RJ45 in. Whats the reason for mine and my wifes being orange but the printer is green all i can think is its a speed thing.
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05-10-2011, 21:08
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#12
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Superhub leds?
Quote:
Originally Posted by TuesdayWildchild
I'd just like to add that my super hub has done a lovely job since its service start here in my house and also never had any real problem with cable conections or anything since I first got it back in Diamond Cable days.
as this is a tread about lights and what colour they are the ones on the back where one plugs ones RJ45 in. Whats the reason for mine and my wifes being orange but the printer is green all i can think is its a speed thing.
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More likely just what the manufacturer has fitted as they are only there to let you know the socket is working.
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05-10-2011, 21:22
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#13
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Inactive
Join Date: Apr 2010
Location: started life in Kent moved to Lincolnshire then Bedfordshire back to Lincs next who knows.
Services: Virgin phone,tv,internet, 2 virgin moblies.
Freeview, Wii,Sky freeview,moblie satalite system.
Posts: 27
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Re: Superhub leds?
I should of said each socket has 2 leds one each side at the top . the Righthand one green the left orange.
Corection
mine is green and the wifes and printer is orange
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05-10-2011, 22:32
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#14
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cf.mega poster
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: Superhub leds?
Masque is wrong. The leds on the RJ45 sockets show link speed 100Mbps (orange) or 1000Mbps (green). Lots of kit works the same.
This is in the VM published documentation...
http://help.virginmedia.com/system/s...CUSTOMER_TYPE=
Quote:
On the rear of the Super Hub are four Ethernet ports, which can be used to make wired connections to computers and other devices on your network.
Each Ethernet port has its own light to indicate a connection between the Super Hub and the attached device. These lights will blink when data is being transferred across the network.
A green light indicates a network connection of 1,000Mbps, while an amber light indicates a network connection of 100Mbps.
If you have connected the Super Hub to your computer via the Ethernet cable but the relevant Ethernet light does not come on as expected, try the following checks:
Make sure you're using the Ethernet cable supplied with the Super Hub.
Make sure the Ethernet cable is firmly connected to your computer and to the Super Hub.
Make sure that the Ethernet port is enabled on your computer. Click to find out how to do this in Windows XP, Windows Vista, or on a Mac. If you are using another Operating System, check out the guide that came with your computer.
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05-10-2011, 23:10
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#15
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Inactive
Join Date: Apr 2010
Location: started life in Kent moved to Lincolnshire then Bedfordshire back to Lincs next who knows.
Services: Virgin phone,tv,internet, 2 virgin moblies.
Freeview, Wii,Sky freeview,moblie satalite system.
Posts: 27
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Re: Superhub leds?
Cheers kind sir Kwikbreaks
I'll look into the wifes as she's always moaning its slow, might have fit a newer faster network card maybe.
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