23-07-2011, 14:00
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#1
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Permanently Banned
Join Date: Jul 2011
Posts: 9
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very annoyed with virgin
have had virgin/NTL for 7 years, not once have I called to ''cancel'' to get a better deal, phoned up today as sky are offering me a good deal on all 3 services. I simply asked if thye could have a look at the account see what they could do - NOTHING!!!
just give them my 30 days notice. Is this normal for virgin not even TRY?
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23-07-2011, 14:03
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#2
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: very annoyed with virgin
Presumably you selected the "thinking of leaving us" option when you called as that gets you through to the team that can offer discounts. But there has to be a point which it is not economic for companies to offer price cuts. Most bundles are allready at low levels.
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23-07-2011, 14:13
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#3
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Permanently Banned
Join Date: Jul 2011
Posts: 9
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Re: very annoyed with virgin
Quote:
Originally Posted by Rob
Presumably you selected the "thinking of leaving us" option when you called as that gets you through to the team that can offer discounts. But there has to be a point which it is not economic for companies to offer price cuts. Most bundles are allready at low levels.
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they offered me the simular package as sky, but it was £87 per month!
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23-07-2011, 14:24
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#4
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,076
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Re: very annoyed with virgin
And how much was the Sky offer?
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23-07-2011, 14:30
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#5
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Permanently Banned
Join Date: Jul 2011
Posts: 9
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Re: very annoyed with virgin
Quote:
Originally Posted by hugh
and how much was the sky offer?
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£53.50
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23-07-2011, 14:38
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 9,026
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Re: very annoyed with virgin
If that really is for the same level of service, I'm not surprised they didn't want to match it.
Perhaps you should post details of what you get from VM and what Sky are offering in case you've overlooked something?
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23-07-2011, 14:52
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#7
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 17,035
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Re: very annoyed with virgin
Quote:
Originally Posted by LOYAL CUSTOMER
£53.50
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Then if that price is correct and the level of service is the same there should be no argument should there ?
__________________
The UK is now the regime of Kim Jong Starmer the UK's dictator
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23-07-2011, 15:18
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#8
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Inactive
Join Date: Jul 2011
Posts: 101
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Re: very annoyed with virgin
£53 With Sky should get...
All entertaiments packs al HD channels in line with your subs,line rental and upto 20Mb internet.
TV packs £24
HD Pack £10.25
Line rental plus upto 20Mb internet £19.
VM would also get you ESPN but sky would give you more HD and few more channels and Sky Atlantic.
The VM price is £55.90(I choose 10Mb as the 30Mb puts it over £60) but you would probably hit atleast 9Mb, Sky could be anywhere from 6Mb to 19Mb
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23-07-2011, 15:40
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#9
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Permanently Banned
Join Date: Jul 2011
Posts: 9
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Re: very annoyed with virgin
sky offering me
all entertainments pack, Sky sports HD1
Unlimited broadband
unlimited anytime landline calls and line rental
£53
Virgin
XL TV with SS HD1
XL PHONE
L BB
£49 HD ACTIVATION FEE
£87
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23-07-2011, 16:21
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#10
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Inactive
Join Date: Oct 2005
Location: West London
Services: V.I.P
Posts: 1,271
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Re: very annoyed with virgin
The activation fee is a one off payment so not £87 every month then?
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23-07-2011, 16:25
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#11
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Inactive
Join Date: Jul 2011
Posts: 101
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Re: very annoyed with virgin
Quote:
Originally Posted by zantarous
The activation fee is a one off payment so not £87 every month then?
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The bundle builder quotes £81 but he has added SS1 in HD so its £14.50 for SS1 and £7 for the HD.
Your bundle
£27.00
Virgin phone line
£13.90
Your extras
£21.50
Total
£62.40
£62.40 for first 6 months
£81.40 after that
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23-07-2011, 16:46
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#12
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Permanently Banned
Join Date: Jul 2011
Posts: 9
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Re: very annoyed with virgin
Quote:
Originally Posted by Never say never
The bundle builder quotes £81 but he has added SS1 in HD so its £14.50 for SS1 and £7 for the HD.
Your bundle
£27.00
Virgin phone line
£13.90
Your extras
£21.50
Total
£62.40
£62.40 for first 6 months
£81.40 after that
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that price is a DISGRACE
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23-07-2011, 17:10
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#13
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,076
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Re: very annoyed with virgin
No need to shout....
__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
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23-07-2011, 18:04
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#14
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Guest
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Re: very annoyed with virgin
I look forward to reading similar post on satellite forums from you come next august.
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23-07-2011, 18:12
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#15
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Inactive
Join Date: Jul 2011
Posts: 101
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Re: very annoyed with virgin
Quote:
Originally Posted by Jameseh
I look forward to reading similar post on satellite forums from you come next august.
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What August 2012?
Put it in your diary but I "should" be on Btinfinty 80Mb down and 20Mb upload by then so check there forum also.
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