Is the M package offered when you keep another service?
18-07-2011, 17:19
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#1
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Guest
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Is the M package offered when you keep another service?
Just a query about how M is offered by retentions, does another service also have to be kept or is it just to 'keep you on the books' so that would don't qualify for 'new customer' discounts in the future?
Also, is catchup (BBC/ITV/4/5) on M?
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18-07-2011, 17:42
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#2
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by Jameseh
Just a query about how M is offered by retentions, does another service also have to be kept or is it just to 'keep you on the books' so that would don't qualify for 'new customer' discounts in the future?
Also, is catchup (BBC/ITV/4/5) on M?
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I'm on M TV with XL BB and M phone I believe you need another service to keep it. You have TIVO so I don't think M would be open to you.
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18-07-2011, 17:52
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#3
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Guest
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by muppetman11
I'm on M TV with XL BB and M phone I believe you need another service to keep it. You have TIVO so I don't think M would be open to you.
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Still on 28 days cancellation but thanks for the reply.
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18-07-2011, 18:04
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#4
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cf.mega poster
Join Date: Oct 2009
Posts: 2,070
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Re: Is the M package offered when you keep another service?
If TV M is offered, the expensive £13.90 landline is required. As stated earlier, TiV0 and TV M are mutually exclusive.
You could keep standalone TV M+ for £12.50 per month, £15.50 with TiVo.
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18-07-2011, 18:08
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#5
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by RobboEdin
If TV M is offered, the expensive £13.90 landline is required. As stated earlier, TiV0 and TV M are mutually exclusive.
You could keep standalone TV M+ for £12.50 per month, £15.50 with TiVo.
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I have a V+ HD when I downgraded to M TV I lost my record feature and get basic freeview channels and catchup but having Sky as well that's fine.
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18-07-2011, 18:11
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#6
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by RobboEdin
If TV M is offered, the expensive £13.90 landline is required. As stated earlier, TiV0 and TV M are mutually exclusive.
You could keep standalone TV M+ for £12.50 per month, £15.50 with TiVo.
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Hmm i think tv m+ is not offered on vm without the £13.90 landline,in other words tv m+ is not available as a stand alone service with or without TiVo.
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18-07-2011, 18:13
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#7
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by richard1960
Hmm i think tv m+ is not offered on vm without the £13.90 landline,in other words tv m+ is not available as a stand alone service with or without TiVo.
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TV M+ is available as a standalone
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18-07-2011, 18:21
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#8
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by Kymmy
TV M+ is available as a standalone
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Crumbs what is this then.
[QUOTE=BenMcr;35274884]TV XL did used to be the only one available by itself. That is now not the case.
If tv M+ is available by itself i may well consider it..with broadband of course.
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18-07-2011, 21:30
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#10
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by Kymmy
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Thanks did not realise any tv pack below TVXL was available without the phone line,i do now though i guess its something thats changed fairly recently.
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18-07-2011, 21:36
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#11
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Is the M package offered when you keep another service?
Nope, I checked it ages ago and was available then.. that was many months ago
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18-07-2011, 21:39
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#12
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by Kymmy
Nope, I checked it ages ago and was available then.. that was many months ago
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A few months ago a friend of mine wanted just the tv service he rang vm from my phoneline and was told TVXL was all he could have as a standalone.! at almost £30 i think a case of left hand right hand by the sound of it.
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19-07-2011, 09:29
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#13
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Is the M package offered when you keep another service?
Again I'm just telling you what was on the website.. Perhaps your friend should not believe everything said by CS agents 
---------- Post added at 09:29 ---------- Previous post was at 09:28 ----------
http://www.cableforum.co.uk/board/11...y-package.html
Standalone packages were launched in Nov 2009
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19-07-2011, 13:25
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#14
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Guest
Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
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Re: Is the M package offered when you keep another service?
Quote:
Originally Posted by Kymmy
Again I'm just telling you what was on the website.. Perhaps your friend should not believe everything said by CS agents 
---------- Post added at 09:29 ---------- Previous post was at 09:28 ----------
http://www.cableforum.co.uk/board/11...y-package.html
Standalone packages were launched in Nov 2009
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Personally i have never asked for them myself as i have bundled services,but if they were launched that far back you would have thouht C/S agents would have known about them,point taken though about the agents Kymmy.LOL.
In the end he went on freeview anyway.
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19-07-2011, 13:49
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#15
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Is the M package offered when you keep another service?
Remember CS agents are there to make the company money..
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