Missing covers on street cabinets

Roy Badami · 16-07-2011, 19:42

There seems to be an epidemic of streetside cabinets with missing front panels near me. I can't imagine this could be a good thing but they seem to stay like that for weeks or even months before the panels are replaced.

Are Virgin Media interested in reports of cabinets in this state, and if so where should I report them? There are two near me (one near enough that I worry it may be the one that supplies me) plus I saw a further two today a little further afield.

roy

moowow! · 17-07-2011, 09:05

If you post on the official virgin media support forum they will be able to send the information to the correct deparment
http://community.virginmedia.com/

nodrogd · 17-07-2011, 16:25

There is also a phone number to report problems

0330 333 0444

Roy Badami · 17-07-2011, 17:44

Thanks, all. I had a closer look when I walked past them today and inside the cabinet there is actually a notice with a number (different from the one above) for members of the public to report problems. So I will use that.

roy

Doug P · 19-07-2011, 11:52

Ours was fixed within two days of my reporting it.

Ken W · 19-07-2011, 12:17

I wish I had a Â£1.00 every time I have reported a cab door open.

The longest it took VM to close a door on a cab in my road was 4 months, that was last year!

I reported it again as it has now been open for another 2 days.

Any bets on how long it will take VM to close it this time?