Downgrade from 50Mb to either 30/10Mb question

GazCBG · 19-05-2011, 12:14

Hi,

I am currently on 50Mb with the 50Mb modem, but due to money, I am thinking about down to either 30Mb or 10Mb.

If I downgrade to 30Mb will I get a free superhub, or will it work on my 50Mb modem?

If I downgrade to 10Mb will I get another modem/hub or will it work on the 50Mb modem?

I presume it will be a new 1 year contract, as we are out of contract at the moment

Peter_ · 19-05-2011, 12:16

You will be able to keep your existing modem and I expect you will be put into a new contract when you downgrade.

BenMcr · 19-05-2011, 14:28

Generally downgrading does not recontract, unless you change to bundle that does recontract.

When making the change Customer Services will be able to confirm

vmfriend · 19-05-2011, 18:19

They'll probably offer you a deal to stay on 50mb.

Peter_ · 19-05-2011, 18:37

Quote:

Originally Posted by vmfriend

They'll probably offer you a deal to stay on 50mb.

Why would they?