07-05-2011, 09:49
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#1
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Inactive
Join Date: May 2011
Posts: 1
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Modem speed capabilities
Hi Folks,
I have been around this forum for a while but have just registered and this is my first post.
I have asked Virgin Media to upgrade to the 30mb broadband deal and am happy with the deal being offered. However they state that my existing broadband modem (a SB50101E model) is not capabel of passing the 30mb speed. As such they want to charge a £30 activation fee which I do not agree with. Also, I do not need a wireles modem as I have hard wired my house with various conections dotted around.
Basically, do I need to get the new modem and if so does the new modem have wired capability
Cheers
tiggertoo
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07-05-2011, 09:52
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#2
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Modem speed capabilities
Yes and yes.
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07-05-2011, 11:21
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#3
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Modem speed capabilities
theres a modem mode coming supposedly next month which will make the superhub act as a standalone modem if thats any help
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07-05-2011, 12:01
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#4
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Modem speed capabilities
The superhub is a pretty modem/router in one ..
If you are an average user it's great, if you are an advanced user, until next month, its a bit of a pain to do things ..
Anything above 20Mb needs a Superhub ..
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07-05-2011, 12:04
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#5
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Modem speed capabilities
Quote:
Originally Posted by Nopanic
The superhub is a pretty modem/router in one ..
If you are an average user it's great, if you are an advanced user, until next month, its a bit of a pain to do things ..
Anything above 20Mb needs a Superhub ..
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thats providing they dont make a mess of the firmware
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07-05-2011, 12:24
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#6
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Modem speed capabilities
Quote:
Originally Posted by craigj2k11
thats providing they dont make a mess of the firmware
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Don't hold your breath! 
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07-05-2011, 12:44
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#7
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Modem speed capabilities
Quote:
Originally Posted by craigj2k11
thats providing they dont make a mess of the firmware
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Quote:
Originally Posted by pip08456
Don't hold your breath! |
[img]Download Failed (1)[/img]
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07-05-2011, 13:15
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#8
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Modem speed capabilities
Quote:
Originally Posted by Nopanic
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oi! Nopanic! get off my street
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07-05-2011, 16:21
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#9
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cf.mega poster
Join Date: Jan 2008
Location: Up North - Where It's Grim
Age: 58
Posts: 2,512
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Re: Modem speed capabilities
Quote:
Originally Posted by tiggertoo
As such they want to charge a £30 activation fee which I do not agree with.
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My superhub experience was so bad that within 2 weeks VM had credited the £30 back to my a/c, so if you have a bad experience you can get it for free!!
Cheers Grim
PS 
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