Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | BT Fibre Checker Updated, New Tools Too

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Alternatives to Virgin Media > Other ISPs Discussion
Register FAQ Community Calendar

Leased Line recommendations?
Reply
 
Thread Tools
Old 02-07-2013, 09:36   #1
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Leased Line recommendations?

Sorry if this is off-topic for a consumer orientated broadband forum, but I figured there'd be a few people here in the know.

Our office is looking to get a leased line as we only have ADSL here and it's just not cutting it. I've made a few inquiries and have a rough idea of what to expect, but before I go to present my findings to the bosses, I wondered if anyone had any recommendations on who the best provider is? Any horror stories or people I should avoid, that sort of thing?

Cost is a big concern, but we're not necessarily looking for the cheapest if they have a better SLA (for example).

I've been mainly pricing 50mbit and 100mbit (on a 100mbit trunk), if that has any bearing.
Kushan is offline   Reply With Quote
Advertisement
Old 02-07-2013, 10:47   #2
MovedGoalPosts
Inactive
 
MovedGoalPosts's Avatar
 
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
Re: Leased Line recommendations?

Leased lines may not be your only option.

You can get bonded ADSL so that more than one ADSL line runs together giving you greater capacity. The significant issue is most ADSL services, even those intended for business, don't have good SLA.

You may be in an area with BT have rolled out their Fibre services, in which case they and perhaps others could offer you a fibre based service?
MovedGoalPosts is offline   Reply With Quote
Old 02-07-2013, 11:02   #3
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Leased Line recommendations?

Thanks, Rob. As you said, the issue we're having is that our ADSL service isn't really reliable enough. The company has just landed a big contract and we have our own SLA's to adhere to now, so we're investing in a much more resilient connection.

Fibre isn't in the area yet, although it's being rolled out "soon" (The cabs have been installed near the office at least). Still, we're not sure on time frames and given that we're more interested in the resiliency aspect, a leased line seems the best option.
Kushan is offline   Reply With Quote
Old 02-07-2013, 11:50   #4
jamiefrost
cf.geek
 
Join Date: Feb 2004
Services: V+, XL TV and Phone XXL BB
Posts: 812
jamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpack
Re: Leased Line recommendations?

We use Zen internet, 10mb/10mb on a 100mb carrier, no problems what so every. Takes around 3 months to get installed.

We have a total of 3 Fibre connections to fora resilient connection to our head office including a MPLS line, these are not supplied by Zen but done globally by the company.

The ADSL offering on the business park was so slow it was unusable for what we wanted to do. So we had to go for a leased line as there were no other options such as Ethernet First Mile (EFM).

In the end all three lines were installed by openreach engineers just paying different people along the way.

J
jamiefrost is offline   Reply With Quote
Old 02-07-2013, 11:56   #5
Uncle Peter
81-82-83-84
 
Join Date: Nov 2006
Location: on holiday by mistake
Age: 55
Services: Vivid 200, Full House, V6 x2
Posts: 5,977
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Re: Leased Line recommendations?

EFM
Uncle Peter is offline   Reply With Quote
Old 02-07-2013, 12:05   #6
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Leased Line recommendations?

Quote:
Originally Posted by jamiefrost View Post
We use Zen internet, 10mb/10mb on a 100mb carrier, no problems what so every. Takes around 3 months to get installed.

We have a total of 3 Fibre connections to fora resilient connection to our head office including a MPLS line, these are not supplied by Zen but done globally by the company.

The ADSL offering on the business park was so slow it was unusable for what we wanted to do. So we had to go for a leased line as there were no other options such as Ethernet First Mile (EFM).

In the end all three lines were installed by openreach engineers just paying different people along the way.

J
Thanks, I'm waiting on a quote from Zen as they're our current ISP. Everyone else got me a quote within the hour, Zen has been taking their sweet time though (called them about 4 yesterday, still got nothing back).
Kushan is offline   Reply With Quote
Old 02-07-2013, 12:08   #7
jamiefrost
cf.geek
 
Join Date: Feb 2004
Services: V+, XL TV and Phone XXL BB
Posts: 812
jamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpackjamiefrost has a very nice sixpack
Re: Leased Line recommendations?

Quote:
Originally Posted by Kushan View Post
Thanks, I'm waiting on a quote from Zen as they're our current ISP. Everyone else got me a quote within the hour, Zen has been taking their sweet time though (called them about 4 yesterday, still got nothing back).
Took a while, but the customer service was good during the installation phase with updates etc, most of the time to install was the time required to provision the line.

J
jamiefrost is offline   Reply With Quote
Old 04-07-2013, 09:35   #8
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Leased Line recommendations?

Well, I had to call Zen a second time just to get a quote off of them. Not exactly great service, but sadly they've ended up being the most expensive by quite some margin. They don't even offer the equipment for free.
Kushan is offline   Reply With Quote
Old 04-07-2013, 10:44   #9
Uncle Peter
81-82-83-84
 
Join Date: Nov 2006
Location: on holiday by mistake
Age: 55
Services: Vivid 200, Full House, V6 x2
Posts: 5,977
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Re: Leased Line recommendations?

Try Stratogen, they have cut us good deals in the past on a couple of our remote locations.

http://www.stratogen.net/products/leased-line.html

Also, why not EFM if you're in an sDSL area? you're looking at around 300PCM with potentially free setup depending on the contract
Uncle Peter is offline   Reply With Quote
Old 04-07-2013, 21:21   #10
Matthew
cf.mega poster
 
Join Date: Jul 2003
Location: Lincolnshire
Age: 36
Posts: 2,031
Matthew has reached the bronze age
Matthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze age
Re: Leased Line recommendations?

Have a chat with Virgin re their business packages, they do some good packages if you are in their area.
__________________
Matt
Matthew is offline   Reply With Quote
Old 04-07-2013, 21:32   #11
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Leased Line recommendations?

Virgin are actually the cheapest provider so far. However, their sales rep has been useless and I've had to email him numerous times to get specific answers and such. Not a great impression.
Kushan is offline   Reply With Quote
Old 05-07-2013, 10:42   #12
Nowhere Man
Inactive
 
Join Date: Jul 2013
Posts: 1
Nowhere Man is an unknown quantity at this point
Re: Leased Line recommendations?

It's important to get the right advice when it comes to entering into a lengthly and expensive leased line contract, and also know that you're going to get the right kind of technicaal support with a decent SLA.

Some of the larger companies tend to use a ticketing system with support staff who work from a flow chart, and when they get to the end of the flow chart, they escalate the incident to a different department. This can be very frustrating indeed.

There are several medium sized ISP's out there who have a great reputation and also keep all of their technical sales and support staff in house.

I've had the pleasure of working with a company called CCS (Leeds) ltd who by all accounts, have an excellent reputation in all of the above.
Nowhere Man is offline   Reply With Quote
Old 05-07-2013, 12:03   #13
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Leased Line recommendations?

I completely agree with you, Nowhere Man.

Strangely enough, a company called Spitfire has suddenly put in an offer that's dirt cheap by comparison to the rest of the providers, more than £130 cheaper than Virgin who were the cheapest previously.
Kushan is offline   Reply With Quote
Old 05-07-2013, 12:59   #14
MovedGoalPosts
Inactive
 
MovedGoalPosts's Avatar
 
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
Re: Leased Line recommendations?

I know nothing of Spitfire other than they seem to have an aggressive radio advertising campaign at the moment.

Virgin Media can be a good consideration simply due to the independence of their infrastructure against any other company. As data access becomes increasingly vital for all companies it can be good to have a VM solution together with an alternative network as this provides some redundancy and resilience. But of course you are then adding costs. It may depend on the amount of capacity you need whether two external networks can be run alongside each other with a dual WAN internal network.
MovedGoalPosts is offline   Reply With Quote
Old 05-07-2013, 13:54   #15
Uncle Peter
81-82-83-84
 
Join Date: Nov 2006
Location: on holiday by mistake
Age: 55
Services: Vivid 200, Full House, V6 x2
Posts: 5,977
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Uncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny starUncle Peter has a nice shiny star
Re: Leased Line recommendations?

Quote:
Originally Posted by Rob View Post
I know nothing of Spitfire other than they seem to have an aggressive radio advertising campaign at the moment.

Virgin Media can be a good consideration simply due to the independence of their infrastructure against any other company. As data access becomes increasingly vital for all companies it can be good to have a VM solution together with an alternative network as this provides some redundancy and resilience. But of course you are then adding costs. It may depend on the amount of capacity you need whether two external networks can be run alongside each other with a dual WAN internal network.
At leased-line cost levels I would class the availability of PoP diversity as a pre-requisite to shelling out the extra shillings for an backup circuit.
Uncle Peter is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 06:07.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum