Windows Explorer (Vista) behaving badly

Tinky · 16-05-2010, 08:47

Having problems lately with Windows Explorer, keeps hanging/freezing. Then I am told it is not responding.

Any ideas anyone?

Paul K · 16-05-2010, 09:37

It's Vista, it happens. see it regularly at work for no apparent reason.

Tinky · 16-05-2010, 10:04

Hmm not so good then Paul, it only seems like it has started recently over the last couple of weeks. Thought there could be a fix.

16-05-2010, 10:06

it's possibly a program or update that was recently installed ,vista can be very sensitive to some software ,try doing a system restore back to the earliest point and see if that helps

Dai · 16-05-2010, 10:10

Quote:

Originally Posted by Tinky

Hmm not so good then Paul, it only seems like it has started recently over the last couple of weeks. Thought there could be a fix.

Have a look at the free xplorer2. It's a substitute for windows explorer. Once you get used to it you'll never want to go back.

http://www.zabkat.com/x2lite.htm

Kymmy · 16-05-2010, 10:22

Can I suggest doing a Hijackthis scan and posting the details online (have a scan of it first and remove anything that may give away privacy though there shouldn;t be anything in there that does so)

http://free.antivirus.com/hijackthis/

16-05-2010, 10:38

Check event viewer for application hangs it might give you a clue as to what is causing it

Might be worth creating a test user and logging into that it could be some kind of corruption to some user files and a new user could be clear

Tinky · 16-05-2010, 10:50

Thank you all for your replies. First of all I will try and post the results of the hijackthis log (if I can remember how to do it)

Here goes.........
SNIPPED by mod as it's posted later as text
Don't know if I've done it right................? Doesn't look the same.

16-05-2010, 10:53

would be better if you posted the text file

---------- Post added at 09:53 ---------- Previous post was at 09:52 ----------

Quote:

Originally Posted by DaiNasty

Have a look at the free xplorer2. It's a substitute for windows explorer. Once you get used to it you'll never want to go back.

http://www.zabkat.com/x2lite.htm

nice little program dude

Tinky · 16-05-2010, 11:12

Sorry Zing, don't get on to me, I just can't remember how to post it.

16-05-2010, 11:14

click go advanced manage attachments and browse to it

I wasnt getting on at ya

Tinky · 16-05-2010, 11:25

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:06:11, on 16/05/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\epson\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Driver for TEVION Laser Mouse\MouseDrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\explorer.exe
C:\Users\Sandra\Desktop\Mah Jong Quest III\MahjongQuest3.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\mozilla firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.koower.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IEPro\iepro.dll
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\s wg.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [WireLessMouse] C:\Program Files\Driver for TEVION Laser Mouse\StartAutorun.exe MouseDrv.exe
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIC AE.EXE /FU "C:\Users\Sandra\AppData\Local\Temp\E_SBB14.tm p" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/.../en/crlocx.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O20 - AppInit_DLLs:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxbs_device - - C:\Windows\system32\lxbscoms.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software GmbH - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe

--
End of file - 9555 bytes

YIPPEEEE DONE IT!!! I think..............

Dai · 16-05-2010, 12:06

Running processes look remarkably clean and tidy.
Do you know what is WOT.dll?

That's the only thing that catches my eye at a first glance.

Tinky · 16-05-2010, 12:22

Quote:

Originally Posted by DaiNasty

Running processes look remarkably clean and tidy.
Do you know what is WOT.dll?

That's the only thing that catches my eye at a first glance.

Thank you DaiNasty, yes I do know what WOT is, I find it very useful. http://www.mywot.com/

In the meantime I have downloaded your alternative application, I like it, and I'm going to use that in future.