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email change advised from virgin?
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Old 23-05-2010, 09:00   #1
manofdevon
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email change advised from virgin?

Got an email from virgin this morning telling me to click for Email Outlook express update.

What are virgin upto?

Is there some hidden agenda buried in this kind of patch, perhaps its lets virgin know what you are getting in attachments?

Never trust changes without full disclosure of what is in the update.

Mind you I havent been getting mail notifications from a few forums I take part in using O/E, is this what it is all about?
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Old 23-05-2010, 09:13   #2
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Re: email change advised from virgin?

If you are a Blueyonder account holder you will have received an emaail similar to the link below advising you to change the port numbers or use the tool, if you do not change the port numbers then very shortly your email will stop working, your choice.

https://www.virginmedia.com/account/...ngs-change.php
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Old 23-05-2010, 09:41   #3
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Re: email change advised from virgin?

Quote:
Originally Posted by Masque View Post
If you are a Blueyonder account holder you will have received an emaail similar to the link below advising you to change the port numbers or use the tool, if you do not change the port numbers then very shortly your email will stop working, your choice.

https://www.virginmedia.com/account/...ngs-change.php
Your advice is noted, but it also carries a threat which I think is wrong, also you have not stated what other hidden changes might have been made?
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Old 23-05-2010, 09:59   #4
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Your advice is noted, but it also carries a threat which I think is wrong, also you have not stated what other hidden changes might have been made?
It's a configuration change that's needed due to Virgin changing how they operate their mail servers, due to migration of the email backend to another provider(gmail). Virgin have produced an autoconfiguration program to make this change easy for non-technical users, nothing more.

You can make this change yourself, you don't need the program if you're comfortable with altering the settings yourself.
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Old 23-05-2010, 09:59   #5
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Re: email change advised from virgin?

Can you copy the text of the email please, plus any links that are in there?
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Old 23-05-2010, 10:10   #6
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Got an email from virgin this morning telling me to click for Email Outlook express update.

What are virgin upto?

Is there some hidden agenda buried in this kind of patch, perhaps its lets virgin know what you are getting in attachments?

Never trust changes without full disclosure of what is in the update.

Mind you I havent been getting mail notifications from a few forums I take part in using O/E, is this what it is all about?
Spot on (the bit in red). That's why I did the changes manually.
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Old 23-05-2010, 10:23   #7
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Re: email change advised from virgin?

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Old 23-05-2010, 10:50   #8
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Your advice is noted, but it also carries a threat which I think is wrong, also you have not stated what other hidden changes might have been made?
No hidden changes apart from being migrated to the Googlemail platform, if you want you can change the settings yourself as full instructions are on the website via the same links.

If you are feeling this paranoid about the migration then try another email provider such as http://www.gmx.com/ or get your own domain for a few pounds a year.
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Old 23-05-2010, 14:06   #9
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Your advice is noted, but it also carries a threat which I think is wrong
What "threat" exactly ?
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Old 23-05-2010, 14:30   #10
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Re: email change advised from virgin?

Quote:
Originally Posted by Paul M View Post
What "threat" exactly ?
Presumably the same threat as installing anything on your PC

It's like saying your not going to update windows with latest patches just in case Microsoft slip something in to spy on you email, or let them know the contents of the documents and spreadsheets.

<Wanders off to get my tin foil hat>
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Old 23-05-2010, 14:38   #11
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Your advice is noted, but it also carries a threat which I think is wrong, also you have not stated what other hidden changes might have been made?
What kind of threat can the be when all it involves is changing your port settings to the new Google platform ones, as for them viewing your attachments, exactly how many staff do think they would need to do that considering the millions of email accounts on their systems.
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Old 24-05-2010, 09:04   #12
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Re: email change advised from virgin?

Quote:
Originally Posted by Toto View Post
Can you copy the text of the email please, plus any links that are in there?


Toto have you now got the link?
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Old 24-05-2010, 09:10   #13
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Re: email change advised from virgin?

Quote:
Originally Posted by manofdevon View Post
Toto have you now got the link?
It will only include the same information as my post above http://www.cableforum.co.uk/board/35026502-post2.html
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Old 25-05-2010, 09:56   #14
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Re: email change advised from virgin?

I tried to run the utility that Virgin provided and it hung my PC up.

Then I used the manual settings, changed the Port numbers and used my full email address for logging on and couldn't connect to email at all.

Has anyone else with a blueyonder account had a problem?

I've changed the settings back and am OK for now, but obviously I will need to change them before the platforms change for good.

Peter
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Old 25-05-2010, 10:30   #15
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Re: email change advised from virgin?

Quote:
Originally Posted by Masque View Post
What kind of threat can the be when all it involves is changing your port settings to the new Google platform ones, as for them viewing your attachments, exactly how many staff do think they would need to do that considering the millions of email accounts on their systems.
The problem with supplying a program to adjust people's settings is simple. That may not be all it does. It could install a trojan. It could go through all your files looking for any evidence of passwords or account nos.

You can argue that you should download files from legit websites, and you should. However criminals are very good at making their emails, and even websites *look* like they are from the company and therefore appear legit. It doesn't help when certain companies (e.g. PayPal) advise users not to click account links in any emails while happily providing account links in emails.
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