Virgin Media in the local news!

GazzaB · 19-03-2010, 13:21

Another bit of bad news for Virgin Media, looks like they need to be more careful with their use of mailing lists!

http://www.thisisnottingham.co.uk/ho...l/article.html

Turkey Machine · 19-03-2010, 13:34

Good gods, that's awful!!!

LondonRoad · 19-03-2010, 13:49

Why did he think the letter was for him? Did he ask any of the guys staying in his loft.

Mick Fisher · 19-03-2010, 13:50

Quote:

"I have tried to ring up and complain and they have not really done anything about it.
"They kept passing me from pillar to post. They tried to say it was not their fault, it was somebody else. It is not good.

Yup it really is awful. Business just as usual. Nothing ever changes.

Spectato · 19-03-2010, 14:03

Christ!
Virgin Media will do anything these days to get some column inches.

danielf · 19-03-2010, 14:16

Not much you can about it if this is indeed the case:

Quote:

"The marketing database we used was purchased from a third party.

"We are in contact with that third party to investigate this error, which we take very seriously.

I doubt if any company would hand check all entries on a purchased data base.

Pierre · 19-03-2010, 15:46

But has anyone checked if he is a legal resident or not??????

Digital Fanatic · 19-03-2010, 15:52

Some of the comments underneath are funny though!!!!

Quote:

This is the worse thing that could happen to anybody.

I used to worry about the small things in life like :- Cancer, heart disease, motor accidents, being murdered etc.

It's reading stories like this that make you wonder if life is really worth all the pain and suffering this man has had to endure. Arthur, Notts Report abuse commented on 19-Mar-2010 15:41

*sloman* · 19-03-2010, 15:55

Quote:

"This is the worse thing that could happen to anybody.

I used to worry about the small things in life like :- Cancer, heart disease, motor accidents, being murdered etc.

It's reading stories like this that make you wonder if life is really worth all the pain and suffering this man has had to endure.
Arthur, Notts
Report abuse
commented on 19-Mar-2010 15:41"

lol best comment!

Escapee · 19-03-2010, 16:33

Nothing much changed I guess.

I remember an occasion that one the ntl Headend's received a threat to cut off service for an unpaid bill. (I believe it was not the first time)

The letter was addressed to Mr Headend

And it started off 'Dear Mr Headend'

Cabletel, ntl, virgin, call them whatever but they have always been consistently incompetent.

Toto · 19-03-2010, 17:32

That's a bad incident - very bad, but it needs pointing out that the data came from a third party, according to VM.

speedfreak · 19-03-2010, 18:08

I dont see the big deal. Much ado about nothing to me. If it happened to me Id find it funny, ring them to let them know, have a laugh about it and leave it there. Some people have either have too much time on their hands or just crave attention. Mistakes happen.

Sirius · 19-03-2010, 18:17

whats up no adverts about spider man films and downloads you can report to anyone that will listen this week end

tvtimes · 19-03-2010, 18:45

whoops!

Buffalo2102 · 20-03-2010, 10:59

Quote:

Originally Posted by speedfreak

I dont see the big deal. Much ado about nothing to me. If it happened to me Id find it funny, ring them to let them know, have a laugh about it and leave it there. Some people have either have too much time on their hands or just crave attention. Mistakes happen.

Quite agree.

I also agree with the comment that if the mail wasn't addressed to him, he shouldn't have even opened it.