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Old 07-02-2010, 15:22   #1
r94yan
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traffic management

just wandering, cuz i think read somewhere, that VIP subscribers are exempt from the reduction of speed, if you over use the downloading service. any truth in this
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Old 07-02-2010, 15:23   #2
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Re: traffic management

Quote:
Originally Posted by r94yan View Post
just wandering, cuz i think read somewhere, that VIP subscribers are exempt from the reduction of speed, if you over use the downloading service. any truth in this
Nope.
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Old 07-02-2010, 16:29   #3
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Re: traffic management

At present only customers on the XXL 50Mb package are not traffic managed click HERE
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Old 07-02-2010, 17:20   #4
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Re: traffic management

And business customers 10mb or under
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Old 07-02-2010, 17:33   #5
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Re: traffic management

Quote:
Originally Posted by Kymmy View Post
And business customers 10mb or under
That is good to know as it is not listed on the residential side.
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Old 07-02-2010, 17:40   #6
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Re: traffic management

20Mb BBB I think has STM though the limits are really high and the times are different. Nothing yet on 10Mb or 4Mb..

A lot of people don;t think of ntl/tw business as being VM but they are still part of the VM group and also use exactly the same cables, ubr's as the residential service
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Old 07-02-2010, 17:44   #7
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Re: traffic management

Quote:
Originally Posted by Kymmy View Post
20Mb BBB I think has STM though the limits are really high and the times are different. Nothing yet on 10Mb or 4Mb..

A lot of people don;t think of ntl/tw business as being VM but they are still part of the VM group and also use exactly the same cables, ubr's as the residential service
I know that as my online tools tell what connections are on the uBR that I am checking out for a customer but I doubt many others even notice it.
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Old 07-02-2010, 21:06   #8
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Re: traffic management

customer services told me yesterday that 20mb customers are not getting managed, im sure i have hit the cap though and slowed down (a lot)
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Old 07-02-2010, 21:10   #9
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Re: traffic management

Quote:
Originally Posted by binzie View Post
customer services told me yesterday that 20mb customers are not getting managed, im sure i have hit the cap though and slowed down (a lot)
All residential customers with the exception of 50Mb can and will be traffic managed if they exceed the the limits specified in my earlier post above.
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Old 07-02-2010, 21:15   #10
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Re: traffic management

Quote:
Originally Posted by Moldova View Post
All residential customers with the exception

mercilessly
of 50Mb can and will be^ traffic managed if they exceed the the limits specified in my earlier post above.
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Old 07-02-2010, 21:18   #11
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Re: traffic management

Quote:
mercilessly
No just as per that post actually.
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Old 07-02-2010, 21:24   #12
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Re: traffic management

Quote:
Originally Posted by Moldova View Post
All residential customers with the exception of 50Mb can and will be traffic managed if they exceed the the limits specified in my earlier post above.
thats what i told her but she wasnt having any of it
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Old 07-02-2010, 21:27   #13
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Re: traffic management

Quote:
Originally Posted by binzie View Post
thats what i told her but she wasnt having any of it
Well take it from me what I have posted is 100% accurate as it is my job to know unlike some of our customer service staff.
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Old 07-02-2010, 23:09   #14
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Re: traffic management

Quote:
Originally Posted by Moldova View Post
Well take it from me what I have posted is 100% accurate as it is my job to know unlike some of our customer service staff.
Not to mention the fact that their website also says it..
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Old 07-02-2010, 23:34   #15
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Re: traffic management

Quote:
Originally Posted by Stuart C View Post
Not to mention the fact that their website also says it..
Which I linked to in my first post in this thread above
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