finally VM have discovered a fault with my BB
quick synopsis of my problem, quick synopsis, upgraded to 20 MB last Thursday and since then getting average of 4-7 MB per day (used to get 9 when on 10 MB)
all my upstream/downstream levels are excellent and all test conducted via downloading from VM Games site
anyway yesterday VM acknowledged a fault on the UBR and passed it over to network team - what does that mean ? I will be phoning up VM every few days to see status of this fault, as dont want them to sit on it.
by the way awhat SLA do VM work to ?
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