questionS from a newbie virginmedia user

carpie · 04-03-2009, 20:38

Hi folks,
well i have finally got my 50mbit connection today and everything on that side of things is ok at the moment

. I am wondering if there is a virginmedia members page that you can log in and check your account details etc ?, as the only thing the engineer left with me is a wireless router and a doggle both wrapped up still and no other paper work

.
Also do i use the modem and router at the sametime if i want to use the wireless doggle for the laptop ?
cheers
Craig

Peter_ · 04-03-2009, 20:53

Quote:

Originally Posted by carpie

Hi folks,
well i have finally got my 50mbit connection today and everything on that side of things is ok at the moment

. I am wondering if there is a virginmedia members page that you can log in and check your account details etc ?, as the only thing the engineer left with me is a wireless router and a doggle both wrapped up still and no other paper work

.
Also do i use the modem and router at the sametime if i want to use the wireless doggle for the laptop ?
cheers
Craig

You will get your email address and password from Tech Support on 151 from a Virgin phone or 0845 454 1111 from any other phone, then you can log into https://selfcare.virginmedia.com/IIPSCVM/

You need the modem to connect to the router or you will not have any wireless internet.

carpie · 04-03-2009, 21:29

Cheers for that, i guess i ring them up tomorrow at somepoint then, shame it was not on any paper work as it would save me the phone call lol
So the ethernet cable from the modem plugs in to the router, then another ethernet cable from the router to pc so i can still have access on the pc but also i can then have wireless internet on the laptop

Peter_ · 04-03-2009, 21:31

Quote:

Originally Posted by carpie

Cheers for that, i guess i ring them up tomorrow at somepoint then, shame it was not on any paper work as it would save me the phone call lol
So the ethernet cable from the modem plugs in to the router, then another ethernet cable from the router to pc so i can still have access on the pc but also i can then have wireless internet on the laptop

Exactly right

carpie · 04-03-2009, 21:35

Quote:

Originally Posted by Moldova

Exactly right

Ahh thats great then

, and some people say all this computer lark to confusing

Thanks for your help

Peter_ · 04-03-2009, 21:41

Quote:

Originally Posted by carpie

Ahh thats great then

, and some people say all this computer lark to confusing

Thanks for your help

It is only confusing if you make it confusing, think about it and it usually works.

carpie · 04-03-2009, 21:52

Yeah i guess you are right about that

Peter_ · 04-03-2009, 21:55

Quote:

Originally Posted by carpie

Yeah i guess you are right about that

Yohave the other 50Mb guys jealous

carpie · 04-03-2009, 22:01

Quote:

Originally Posted by Moldova

Yohave the other 50Mb guys jealous