Should I stick with VM or Change?

[kingabs]

as tittle should i stick or move.
I have a 20mbs cable connection and an o2 16mbs full connection now question is which one do i stick with virgin with a better network or o2 where i cant get anymore than 16mbs? And with the 50mbs upgrades from virgin in the pipe i find it harder to decide + low failure rate on virgin network compared to bt.

[Jelly Bean]

Stick with Virgin,02 is over priced rubbish.

[kingabs]

anymore thoughts on this fro anyone else.

[watzizname]

Originally Posted by Jelly Bean

Stick with Virgin,02 is over priced rubbish.

Given that the quality of VM's service varies area to area, and the list of restrictions to use said service, is on the rise, i would guess the same could be said of VM.

If one ISP meets your needs, more than the other, you should be able to answer your own question?

[kingabs]

true but i think i need to weigh up the pros and cons from a few other people from experinces they have had.

[Kursk]

I'd stick with VM. Cable has to be the best option. Think how miserable it would be to live in an area that hadn't been cabled..

[watzizname]

Originally Posted by kingabs

true but i think i need to weigh up the pros and cons from a few other people from experinces they have had.

That was kind of my point, experiences vary, person to person.. so you're going to get different answers based on different experiences from different people.
At the end of the day, you're the only one that can weigh up the pro's & cons, based on experiences relevant to you?

[kingabs]

true again but getting a wider perspective is going to aid me in my choice.

[Toto]

Originally Posted by kingabs

true again but getting a wider perspective is going to aid me in my choice.

You also need to consider what your network of choice can provide you in terms of future technology. VM for example are expanding the capability of its network to support speeds of 50Mbps with the prospect of more to come. Can the same be said for the non cable networks?

Keep in mind also that if you are happy to pay your current price, and not under the constraints of a retention contract, you can leave whenever you like. This will provide you with a "grass is greener" option should your initial decision be the wrong one for you despite the advice you get here.

[Raistlin]

I've changed the title of the thread to something that might help you get the 'wider perspective' that you have stated you desire - I would imagine that most people would have had problems deciphering exactly what 'who' was referring to.....

[kingabs]

ooops thanks for that rob

[allsorts111]

I would stay with Virgin: Although all the call centres abroad are useless and every few years you are bound to hit a problem their service within the UK is great and problems always get sorted out,- all be it eventually.
Virgin is a good company, in most respects it is still ntl:telewest. From what I read they are just trading under a new name?

[kingabs]

That's what i thought to the vm network has a low failure rate compared to BT lines getting interference and subject to bad wheather and corrosion. And i do work from home 2 days a week and have a voip pbx handset at home.

[synner]

Hi,

Having been on both sides I can say that o2 broadband is very VERY good, if it hadn't been for my poor BT line I would still be with them now.

BT line problem is that I live with a Train line near my house and when a large train goes past my SNR drops to 0 and I loose connection.

24 hour UK only customer service and tech support (freephone too), On the two occasions I called them my problem was sorted immediately.

No restrictions on download, no traffic management or caps and the network seems to be in very good shape.

Virgin Media: ok when it works, a living nightmare when it doesn't (UBR04 Preston here, fault raised in September 2007 and fixed 3 days ago, 11 months of extremely poor speeds and tickets closed as fixed when nothing at all had been done). STM, Phorm (coming soon?), BPI letters etc.

Thats the way I see it anyway, just my opinion...

Bri

---------- Post added at 13:43 ---------- Previous post was at 13:37 ----------

Originally Posted by Jelly Bean

Stick with Virgin,02 is over priced rubbish.

What?

o2 upto 8Mb = £7.50 with o2 Mobile or £12.50 without

VM upto 2Mb = £9.00 for 12 months then £17.00 !
VM upto 10Mb = £16 for 12 months then £24.00 !

And o2 is overpriced...?!?!?!?!?!

dont for get you need a BT phone for 02 so thats another £11.50