picture is messed up

jtfab75 · 24-04-2008, 10:54

i was watching something i recorded last night on V+,i went downstairs to get a drink when i came back the colours went patchy (green and blue colurs aren't right and skin colour too)
i've swapped over hdmi cables,plugged into diffrent hdmi slot in back of my tv, restarted it and mafe sure all cables are tight but no changes.

whats up with it ?

---------- Post added at 11:53 ---------- Previous post was at 10:53 ----------

i've just tested it with a scart lead and the picture is fine.so i'm positive it's the hdmi on the v+ box.

Wicked_and_Crazy · 24-04-2008, 11:03

have you got another HDMI tv or another HDMI output device? How do you know its the box and not the TV? The input on the tv gets processed in a different way between HDMI and Scart

chickendippers · 24-04-2008, 11:26

This happened to us recently, it turned out to be a problem with the TV itself and not VM.

jtfab75 · 24-04-2008, 11:57

i have a dvd player with hdmi.i plugged the cable hd lead into the dvd and the dvd picture was fine,then into the the other hd slot in my tv and the picture is still bad but the dvd player is fine.

---------- Post added at 12:57 ---------- Previous post was at 12:39 ----------

just phoned virgin and they coming saturday 12-4 so hopefully be sorted

SEB_WW · 24-04-2008, 13:15

Quote:

Originally Posted by jamestay1

i went downstairs to get a drink when i came back the colours went patchy (green and blue colurs aren't right and skin colour too)

Wow, what were you drinking?

smarty · 25-04-2008, 06:53

My V+ does this sometimes.

Press 'Reset' on the front panel, wait for the box to reboot and all should be well.

jtfab75 · 26-04-2008, 13:15

the virgin guy has just been and gone.it's the signal from the green box to my house.cause we have 2 V+,v box and broadband it's taking to much power (db power low).
the guy said the wrong size cable is in the garden,it should be thicker cause we have so much equipment and mybe the cable from the green box to the garden needs replacing aswell.
they coming next saturday to do it,so overall pretty please with the service from virgin !!

jtfab75 · 03-05-2008, 16:13

cable was replaced today,sadly the picture was still bad.the virgin guy said he will phone his boss then went.
i got the 2nd V+ from brothers bedroom and my hd picture was fine.
phoned india and they coming monday,hopefully with a new box.

04-05-2008, 14:46

Quote:

Originally Posted by jamestay1

i was watching something i recorded last night on V+,i went downstairs to get a drink when i came back the colours went patchy (green and blue colurs aren't right and skin colour too)
i've swapped over hdmi cables,plugged into diffrent hdmi slot in back of my tv, restarted it and mafe sure all cables are tight but no changes.

whats up with it ?

had this happen a couple of times and i just changed the channel on my TV, then back to HDMI and it come good on both occasions

heard someone with similar problem ended up with a new V+ box

i get the impression that hdmi connection is a bit flaky as the slightest thing disturbs it

Nedkelly · 04-05-2008, 15:30

Hi is your V+ box a Mexico made one or a Hungray one as i have had a couple of Mexico made boxes fail on HDMI

It tells you on the back near the rf output where it was made

jtfab75 · 05-05-2008, 15:23

came today with a Samsung box !!!! told the guy my problem ,he then went back to the van to get another scientific atlanta (made in hungary) box

he plugged it in using the hdmi lead,took ages to set ,he kept pressing buttons on the front panal then a green screen came up onto the tv (he said it was normal),made a phone call and everything was ok.
can't undersatnd why i wasn't given a samsung box !!!???

05-05-2008, 15:31

Quote:

Originally Posted by jamestay1

came today with a Samsung box !!!! told the guy my problem ,he then went back to the van to get another scientific atlanta (made in hungary) box

he plugged it in using the hdmi lead,took ages to set ,he kept pressing buttons on the front panal then a green screen came up onto the tv (he said it was normal),made a phone call and everything was ok.
can't undersatnd why i wasn't given a samsung box !!!???

because Samsung don't currently make V+ boxes, although there have been rumours of one being developed

http://www.cableforum.co.uk/board/10...ay-page-2.html

jtfab75 · 05-05-2008, 21:12

he brought a big cardboard box with SAMSUNG written on it. i've read Samsung on here were going to release it,so i got pretty excited !!

05-05-2008, 21:41

Quote:

Originally Posted by jamestay1

he brought a big cardboard box with SAMSUNG written on it. i've read Samsung on here were going to release it,so i got pretty excited !!

I bet you did

- at least your new SA box works, now

jtfab75 · 06-05-2008, 12:20

this box is so quiet compared to my last 1 !!