warranty question

[Valerie]

No idea which forum this should be in but hope someone can help!

My son recently exchanged a Palm TX from Amazon under warrenty (broken screen). He's now decided he'd like to sell the as yet unused TX and buy a Nokiae61i. Does anyone know if he sells it on ebay would the buyer be able to have the warranty rights from Palm? (this would hopefully increase the sale value)

thanks

[Raistlin]

Originally Posted by Valerie

No idea which forum this should be in but hope someone can help!

My son recently exchanged a Palm TX from Amazon under warrenty (broken screen). He's now decided he'd like to sell the as yet unused TX and buy a Nokiae61i. Does anyone know if he sells it on ebay would the buyer be able to have the warranty rights from Palm? (this would hopefully increase the sale value)

thanks

I would imagine that you need to be very careful about offering warranties on eBay - technically the buyer's contract would be with your son, and therefore it might be up to him to service any warranty claims.

[SMHarman]

Originally Posted by Raistlin

I would imagine that you need to be very careful about offering warranties on eBay - technically the buyer's contract would be with your son, and therefore it might be up to him to service any warranty claims.

Read the Warranty. It will indicate how it should work. He may need to provide the purchaser with proof of purchase - the store receipt - that is so the mrf knows when the item was purchased and when the 1 or 2 years is up, but in many cases the mfrs wwty is to warrenty the item is free of defects, not free of defects to the original purchaser.

On a bigger scale, you buy a 6m old car and you get the balance of the mfrs wwty, that car should last just as long as the one the guy next door bought new.

[Valerie]

Just heard back from Palm. Just as SMHarman surmised, they are happy to provide warrenty as long as new owner has the proof of purchase to prove the date. yippee!