Throttling at 11am in the morning?

[dodmoor]

what is this? i thought it was only during peak times (4-10) now 11 am
I am on a 2mb and my speed has been halved which regulalry happens but only in peak times, anyone else experiencing this?

[kingabs]

I think the kids are on holidays hence the network is heavily congested for the next few weeks till they go back to school.

[Jonathan90]

nope don't think its that same thing happened to me yesterday they can't be arsed to upgrade so they just cap people

Not all schools are on holiday..Most just took the weekend off.

However there is a thread about this here

[ceedee]

Originally Posted by Incognitas

However there is a thread about this here

Further to that thread, apparently there's nothing to investigate because, well, nothing happened...

"Virgin Media Technical Support - Dxxx Lxxxxxx" <news-support@blueyonder.co.uk> wrote in message news:83rGj.28758$XI.19343@text.news.virginmedia.co m...
>
There were no changes to the STM over the bank holiday weekend, or any
weekend for that matter, it's not that flexible as to change the settings
for different days of the week. Any trials for STM will only be affecting
one or two areas, for instance prior to the 20Mbs rollout, the Preston area
was given it first as a trial. Another recent case where STM was applied at
the wrong time was found to be settings on the UBR, and once identified was
corrected

The next time that you (or anyone else) find that your connection speed has been drastically reduced -- as though you'd been STM'd, but outside of the 4-9pm peak period -- I encourage you to post a message to the TS newsgroup requesting they check your current status.
(It would be useful if you include the first part of your postcode in the subject line.)

[dodmoor]

Originally Posted by ceedee

Further to that thread, apparently there's nothing to investigate because, well, nothing happened...


The next time that you (or anyone else) find that your connection speed has been drastically reduced -- as though you'd been STM'd, but outside of the 4-9pm peak period -- I encourage you to post a message to the TS newsgroup requesting they check your current status.
(It would be useful if you include the first part of your postcode in the subject line.)

sorry i am quite new here, but where is the newsgroup

[ceedee]

Originally Posted by dodmoor

sorry i am quite new here, but where is the newsgroup

If you've not already setup access to newsgroups, you'll find a guide here.
And VM's Tech Support group is 'virginmedia.support.broadband.cable' on news.virginmedia.com or text.news.virginmedia.com.

hth