Obtaining a phone number for BT connection

Stokerockscene · 27-07-2008, 18:57

Im moving into a new house with my fiancee this week and i need to get BT to connect our phone line and give us a phone number, so that i can get sky phone / bb installed.

Does anybody know the number or what department i need to ring to sort this out, i rang customer services but got through to somebody who was totally incompetent.

Cobbydaler · 27-07-2008, 19:23

I've edited the thread title to clarify it slightly.

Have you tried 0800 800 150?

Stokerockscene · 27-07-2008, 19:35

Yeah i did and some very unhelpful bloke said i'd have to speak to the new lines department lol

WHISTLED · 27-07-2008, 20:45

Did you ask him to put you through or to give you the number?

Anyway you do have to call 0800800150 thats the right number..

Can do online though

http://www.productsandservices.bt.co...personal/lines

Stokerockscene · 27-07-2008, 20:55

Isn't the online option where you find a call plan and buy it though?

All i wanted to do is get a phone number sorted for the phone line that's in the house i've bought.

WHISTLED · 28-07-2008, 08:53

Quote:

Isn't the online option where you find a call plan and buy it though?

Well you can pick the free standard call plan then, just cick sign up and follow the process through.