Virgin.net / VM and Ping/routing problems.

AFisher · 17-06-2007, 04:30

i've been getting some real bad pings on games (cs:s mainly, but i've checked various other games etc and traceroutes and the ping is terrible in general) we're talking pings of over 220+ constantly . . i had better on 56k! years ago!#

i'm on the 'up to 8mb' plan, bundle one i think iirc?

this is the results of the traceroute earlier while the lag was hitting.

Quote:

Originally Posted by Traceroute

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 210 ms 223 ms 210 ms leed-bam-1.inet.ntl.com [194.145.148.68]
3 229 ms 243 ms 224 ms leed-t3core-1b-ge-113-0.inet.ntl.com [80.0.241.2
01]
4 199 ms 192 ms 193 ms lee-bb-b-so-020-0.inet.ntl.com [213.105.175.69]

5 248 ms 239 ms 256 ms nth-bb-a-so-600-0.inet.ntl.com [213.105.175.133]

6 239 ms 188 ms 202 ms nth-bb-b-so-200-0.inet.ntl.com [213.105.172.194]

7 206 ms 196 ms 208 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
8 242 ms 209 ms 203 ms 212.250.14.110
9 221 ms 229 ms 236 ms te4-1.telehouse-north.core.enta.net [87.127.236.
38]
10 237 ms 223 ms 193 ms access11.enta.net [84.45.252.94]
11 203 ms 202 ms 187 ms 89.238.128.74
12 246 ms 270 ms 221 ms 194.50.80.26

and i've tried it with various servers and all similair.... what i'm wondering is why it's sending it to the 'leeds' server first? shouldn't it be sending it to a more local one atleast (i'm in south wales, near swansea)

a friend who lives literally, yards away did a traceroute from his connection although he's not on VM, the first server it routes to is swansea's ntl server.

could this be the problem? the latency has dropped now to around 50+ which is sort of manageable. but can be annoying with strict servers. and it's also routing differently.

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 35 ms 35 ms 36 ms brnt-bam-2.inet.ntl.com [194.145.148.7]

is the first server in the list now, and as you can see. the ping is not inflated atall.

i've re-synced my router many times whilst the lag has been hitting to no avail.

anyone with any idea's ? i'm starting to get very, very annoyed with virgin recently. ( as it seems alot of people are), but in the few years that i have been with them, they've been generally a good isp, if not the best i've experienced thus far. just cant seem to get whats up with all these problems.

thanks anyway.

edited to add: i'm using a netgear DG834 v3 router which is updated. and its running DSL.

Toto · 17-06-2007, 10:39

I know that VM are upgrading their T3 core network with new Juniper kit, it was announced about a week ago.

AFisher · 17-06-2007, 19:33

how far away should your general service area be? as none of mine seem to be around the south wales area, so far i've had brent/leeds/guildford and now bmly? (bromly maybe?) client-xx-xx-xx-xx.bmly.adsl.virgin.net

---------- Post added at 20:33 ---------- Previous post was at 18:56 ----------

okay . . now its coming from belfast

can someone please correct me if i'm wrong but should i not be connecting to swan.adsl.virgin.net ? or atleast somewhere alot closer than the middle of england, and ireland....

*sigh*