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1.60KM From Exchnage Only 4.8MB Connection Speed?
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Old 25-05-2007, 05:24   #1
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1.60KM From Exchnage Only 4.8MB Connection Speed?

I Recently Got BeThere Unlimited & I Connect Though Wireless... For Some Reason When I Connect I Only Get 4.8MB I Just Dont Know What Could Be Wrong
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Old 25-05-2007, 06:42   #2
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

how do you test the speed? when I had my little play with adsl they set the speed to the condition of the line. If thats the case your line may have high noise levels on it and thats the max speed you can get stabley. My line was so poor @1.8 km it was never stable nature of the adsl beast im afraid lets hope its something else for you
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Old 25-05-2007, 06:58   #3
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Quote:
Originally Posted by zinglebarb View Post
how do you test the speed? when I had my little play with adsl they set the speed to the condition of the line. If thats the case your line may have high noise levels on it and thats the max speed you can get stabley. My line was so poor @1.8 km it was never stable nature of the adsl beast im afraid lets hope its something else for you
Cable Forum Speed Test & Heres Some Stats:

Link Information

Uptime: 0 days, 0:01:19
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,131 / 4,820
Data Transferred (Sent/Received) [KB/KB]: 18.00 / 29.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 28.5 / 50.5
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2 / 0
FEC Errors (Up/Down): 0 / 1,837
CRC Errors (Up/Down): 4,462 / 7
HEC Errors (Up/Down): 45,120 / 2
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Old 25-05-2007, 07:12   #4
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

You seem to be getting a lot of errors, so that says to me there is a problem with your line, but I'm no expert.
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Old 25-05-2007, 07:21   #5
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Ask for a line test to be performed but before you do make sure nothing but the modem/ filter and a telephone are plugged in. Also try a speed test with nothing but the modem on the line.
Can you connect directly to the modem instead of going wireless?
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Old 25-05-2007, 07:24   #6
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Them settings show the line is set for them speeds doesit not? that must be because of the line. IIRC the margin figures drop at peak and that is when I kept losing connection. The up and down speeds are set by a config I believe
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Old 25-05-2007, 07:28   #7
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Il Try Connecting To The Test Socket In The Master & See If It Makes A Diffrence.
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Old 25-05-2007, 07:31   #8
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

your downstream attenuation is to high and your signal to noise to low thats why they have set your speed low

some basic explaination as to why your figures look poor

http://usertools.plus.net/tutorials/id/12

if you note BT's figures for 2 meg is less than 45 db if im reading your figures right you have 50 (please note I could be right off track)
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Old 25-05-2007, 07:41   #9
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Could be any number of problems, distance is only one factor.

How olds your house? As has been said, try connecting directly to the master socket to see if that has any difference on your figures.
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Old 25-05-2007, 07:52   #10
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Test Socket:

Link Information

Uptime: 0 days, 0:00:51
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,131 / 4,922
Data Transferred (Sent/Received) [KB/KB]: 10.00 / 45.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 28.0 / 50.5
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 5
CRC Errors (Up/Down): 4,462 / 0
HEC Errors (Up/Down): 45,115 / 0
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Old 25-05-2007, 08:11   #11
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

yeah you have a noisy line the speed is gonna most likely be the best you can get, You could call and get then to up the config a couple of meg but it could well be very unstable at a higher speed
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Old 25-05-2007, 09:21   #12
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Quote:
Originally Posted by zinglebarb View Post
yeah you have a noisy line the speed is gonna most likely be the best you can get, You could call and get then to up the config a couple of meg but it could well be very unstable at a higher speed
Cant I Phone Up BT And Ask Them To Get It Repaired?
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Old 25-05-2007, 09:27   #13
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

well I got nowhere at all with mine
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Old 25-05-2007, 10:12   #14
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

Quote:
Originally Posted by zinglebarb View Post
well I got nowhere at all with mine
what upload/down speeds do you get?
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Old 25-05-2007, 10:35   #15
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Re: 1.60KM From Exchnage Only 4.8MB Connection Speed?

when I tried adsl I got 6.5 meg down and a lot less than you upload but my connection dropped every single evening
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