26-01-2007, 14:28
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#1
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Dam tv drive
since this morning my tv drive locks up if i resart after about 5min after it locks up on the channel it is on and have to restart it and then the same thing over and over again
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26-01-2007, 15:06
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#2
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: Dam **** tv drive
I give up with tech suppport as i can not understand indian people and they can not understand me does any one know is there a number for tech support in the uk
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26-01-2007, 15:17
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#3
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Inactive
Join Date: Jun 2006
Posts: 5
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Re: Dam **** tv drive
Not any help but feel your frustration with this piece of sh*t, my TVDrive has been on a constant loop of reseting itself from 11.30am and is still doing so.
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26-01-2007, 15:19
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#4
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dam **** tv drive
Um as to the point about call centres I'm not sure you can call a uk one... BUT I'm wondering if you can while on the phone to them explain (politely of course) you're having trouble understanding them and see if they can transfer you to a uk based one?
I'm getting my tv drive in the morning and if I have half the trouble you and other people are having it'll be going back (Not cancelled my sky+ yet - just in case)
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26-01-2007, 15:33
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#5
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: Dam **** tv drive
After getting to speak to some one who was in th UK who knew what they was on about it seems to be a network fault and has been escalated as a stage 2 they also said that the current firmware is causeing alot of problems as it is not very good,
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26-01-2007, 15:39
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#6
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dam **** tv drive
Quote:
Originally Posted by RS100
After getting to speak to some one who was in th UK who knew what they was on about it seems to be a network fault and has been escalated as a stage 2 they also said that the current firmware is causeing alot of problems as it is not very good,
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Did they give you an eta of sorting the problem out?
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26-01-2007, 15:50
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#7
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: Dam **** tv drive
4-5 days
Quote:
Originally Posted by Jefferson T
Did they give you an eta of sorting the problem out?
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26-01-2007, 15:53
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#8
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dam tv drive
Cheers 
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