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BB & DTV intermitant in Wallasey
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Old 29-07-2005, 18:33   #1
garyparson
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BB & DTV intermitant in Wallasey

CH43 & 44 are having problems so I'm told. I have had them for three days now. Wish they'd hurry up and sort it out. I'd best press submit post before it goes off again..
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Old 29-07-2005, 18:42   #2
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Re: BB & DTV intermitant in Wallasey

Est. Fix: 29/07/2005 23:15:

See how you go
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Old 30-07-2005, 15:09   #3
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Re: BB & DTV intermitant in Wallasey

Still doing it.

(just rebooted the box and it's worked for a whole five mins! Got to go out so I'll have to test if it's still on later)

and that's all i got out of it.. what's going on???????????????????????????????????????????????? ????????????????????????????????????????????

get it fixed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

bloody modems are slow.
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Old 30-07-2005, 19:13   #4
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Re: BB & DTV intermitant in Wallasey

Now I am almost constantly left with the network icon with a red cross through it. Great. I can dial up with modem but not through set top box. Says 'network cable unplugged'

I even tried newer drivers to no avail.
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Old 30-07-2005, 19:21   #5
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Re: BB & DTV intermitant in Wallasey

Network cable unplugged... do you loose the MCNS light on the front of the STB?
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Old 30-07-2005, 20:28   #6
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Re: BB & DTV intermitant in Wallasey

they have electricity in Wallasey?
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Old 31-07-2005, 01:01   #7
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Re: BB & DTV intermitant in Wallasey

No the MCNS light on the set top box is still on.

I've even reinstalled the network card drivers.
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Old 31-07-2005, 11:59   #8
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Re: BB & DTV intermitant in Wallasey

Tried a different Ethernet cable?
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Old 31-07-2005, 18:40   #9
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Re: BB & DTV intermitant in Wallasey

I haven't got one. I've got an engineer coming out next friday but I want to know it's not my computers fault for sure. I'm guessing that the ammout of other people who have the same problem all of a sudden showing up on here means that it's not just me.

Dial up works fine and i'm away at the moment so I won't be able to check the status of it til next thursday. When I left it had been stable for a whole hour but that means nothing really. I'm hoping to hook another computer up to it to check how that goes but i only have one night to check it out.

Customer service was diabolical with any advice. I wish they'd hire people i could understand. but but ding ding ding doesn't mean crap to me.
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Old 31-07-2005, 21:02   #10
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Re: BB & DTV intermitant in Wallasey

Quote:
Originally Posted by garyparson
<Snip> but but ding ding ding doesn't mean crap to me.
I don't get it.....what were they doing? Ringing bells at you down the phone as a special hi tech version of Morse code?
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Old 01-08-2005, 02:21   #11
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Re: BB & DTV intermitant in Wallasey

it might as well have been.
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