Proxy Server Problems

Chris W · 31-10-2004, 14:47

Afternoon All

A quick request regarding proxy server problems-

I see lots of threads on this forum regarding people who cannot access a particular page unless they specify a proxy server. If you are having this issue, please add the details to this thread and then i can escalate the issues accordingly.

Please provide the following information:

site that you are trying to access
Which proxy server you have specified to get it working
Which range of proxy servers you are going through by default. To find this out uncheck any specified proxy servers, and use the tool here and then post the range- ie if it showed cache2-bstl.server.ntli.net, then all i need to know is bstl.server.ntli.net

thank you

MB

Florence · 31-10-2004, 15:47

This is a wierd problem If I manually specify the proxy they will let me connect to ispreview for the last few days since I moved to firefox I have been accessing ISPr using the direct connection to the internet with no problems today I can only access if I manually specify the proxy.
At first none of the proxies worked now they all do.

Same with Mozilla and IE if its on autodetect I cannot connect.

Chris W · 31-10-2004, 15:54

Quote:

Originally Posted by Kits

This is a wierd problem If I manually specify the proxy they will let me connect to ispreview for the last few days since I moved to firefox I have been accessing ISPr using the direct connection to the internet with no problems today I can only access if I manually specify the proxy.
At first none of the proxies worked now they all do.

Same with Mozilla and IE if its on autodetect I cannot connect.

what range of proxies do you go through normally? and which one have you specified to be able to access the site?

Florence · 31-10-2004, 16:03

I normally go through Manc proxies and I used renf1 to access the website first time but now the manc ones are working but only if they are set as manually.

If I change back to autodetect in IE and Mozilla the site times out.

If I reset Firefox to direct connection to the internet or autodetect it times out, Only a manually set proxy works.

Chris W · 31-10-2004, 16:05

Quote:

Originally Posted by Kits

I normally go through Manc proxies and I used renf1 to access the website first time but now the manc ones are working but only if they are set as manually.

If I change back to autodetect in IE and Mozilla the site times out.

If I reset Firefox to direct connection to the internet or autodetect it times out, Only a manually set proxy works.

details noted

will pass this on

Florence · 31-10-2004, 16:07

Thank you Monkeybreath

Florence · 01-11-2004, 21:39

The problem still there I have tried again and unless I specify a proxy I cannot go to ISPreview..

this is the proxy I use by default according to the link you posted..
You are using the 'manc-cache-7.server.ntli.net' proxy server.

>>>>>>>>>>>>>>> BUT <<<<<<<<<<<<<<<<<<<<

If I specify that proxy I can access ISPreview it seems to fail when its the default proxy.. Help me out here Monkeybreath this seems wierd....

Chris W · 01-11-2004, 23:42

That is because a different proxy in the manc range is caching the ispreview page to the test page

looselipsuk · 02-11-2004, 22:17

Thought I would throw in my bit to see if there is a workaround for it.
I have trouble accessing Yahoo profiles unless I specify a proxy server.
I get a "the requested url has not been found on this server". If I specify a proxy then I can access hte profiles.
My default proxy is server.ntli.net and I find I can overcome this by using manc-cache-1.server.ntli.net.
I also have a second problem accessing Yahoo Groups by getting a Yahoo error 999 after being online to a Yahoo Group for a time.
This can sometimes be overcome by once again specifying the said proxy but after awhile that to fails.
According to the Yahoo helpdesk they have replied with this -
We are sorry you have had difficulty accessing Yahoo! Groups. The error
message you describe usually indicates a problem with the connection
between your computer and our servers. While this type of problem is
usually transient, if you continue to experience this error, we
recommend that you try accessing Yahoo! through a different computer or
through a different Internet connection. We also recommend that you
contact your Internet Service Provider for further assistance. If after
investigating these options you are still experiencing the problem,
please contact us again.

We hope this is resolved for you soon so that you may continue to use
Yahoo! Groups.
I am not holding my breath on this last part as doing a Google search this error 999 seems to be very common and some suggest it is Yahoo setting a time limit on Group access.

Chris W · 02-11-2004, 23:38

Quote:

Originally Posted by looselipsuk

Thought I would throw in my bit to see if there is a workaround for it.
I have trouble accessing Yahoo profiles unless I specify a proxy server.
I get a "the requested url has not been found on this server". If I specify a proxy then I can access hte profiles.
My default proxy is server.ntli.net and I find I can overcome this by using manc-cache-1.server.ntli.net.
I also have a second problem accessing Yahoo Groups by getting a Yahoo error 999 after being online to a Yahoo Group for a time.
This can sometimes be overcome by once again specifying the said proxy but after awhile that to fails.
According to the Yahoo helpdesk they have replied with this -
We are sorry you have had difficulty accessing Yahoo! Groups. The error
message you describe usually indicates a problem with the connection
between your computer and our servers. While this type of problem is
usually transient, if you continue to experience this error, we
recommend that you try accessing Yahoo! through a different computer or
through a different Internet connection. We also recommend that you
contact your Internet Service Provider for further assistance. If after
investigating these options you are still experiencing the problem,
please contact us again.

We hope this is resolved for you soon so that you may continue to use
Yahoo! Groups.
I am not holding my breath on this last part as doing a Google search this error 999 seems to be very common and some suggest it is Yahoo setting a time limit on Group access.

could you use the proxy test to confirm which range of proxy servers you usually go through please and then i can have a look into this.

looselipsuk · 03-11-2004, 02:29

Quote:

Originally Posted by monkeybreath

could you use the proxy test to confirm which range of proxy servers you usually go through please and then i can have a look into this.

Sorry about that I missed out the most important part but here it is.
'nott-cache-8.server.ntli.net'

I have included the actual server in case that helps.
NTL do keep switching me around so keep getting different numbers each time they do an update.
Thank you for taking the time to look into this. It is much appreciated.

Florence · 07-11-2004, 18:15

I can no add http://www.mxtabs.net/ as no longer accessable unless you specify a proxy..

The proxy are not working as they should.

my list is growing now still cannot access;

www.ispreview.co.uk
http://www.mxtabs.net/

without specifying a proxy

We could do with this fixing or removing the proxies.

**Paul** · 07-11-2004, 18:43

Quote:

Originally Posted by Kits

We could do with this fixing or removing the proxies.

Given how much they have spent upgrading them and installing a load of new ones, I think I can safely say they won't be removing them.

paulyoung666 · 07-11-2004, 18:46

Quote:

Originally Posted by Kits

I can no add http://www.mxtabs.net/ as no longer accessable unless you specify a proxy..

The proxy are not working as they should.

my list is growing now still cannot access;

www.ispreview.co.uk
http://www.mxtabs.net/

without specifying a proxy

We could do with this fixing or removing the proxies.

no proxy specified here and i can access them all very quickly

07-11-2004, 18:47

Ditto here.