Ntl and Redundancy law?

[Derek]

Quick question about Redundancy for anyone who feels up for it.

As you may know Ntl did have a customer service team based in Pollockshields just outside Glasgow up until December. At that point they moved it to Bellshill and the majority of the staff took redundancy or moved over for 3 months.
These staff have now left.

The office in Glasgow was used for a bit by Ntl:Business and there are a few more depts still there till the middle of April. Someone has just shown me a job advert from http://www.worktrain.gov.uk - The code is GOV/22756 in-case you want to find it but the general description is:

Originally Posted by Worktrain

Will be required to deal with inbound calls from customers, dealing with telephone supplies and digital television

Now unless Telewest have moved over to Glasgow I'd be inclined to say that is the same job as I was previously doing.

If it is can Ntl move a department back to the place it was relocated from so soon after making people redundant?

The job is through an agency but the majority of their CS jobs seem to be filled that way now.

[paulyoung666]

iirc it depends if the job or the person is made redundant , if the job is made redundant then it cannot be backfilled when the person that was doing it has left , at least i think that is the case

NTL cant remploy for the same job for 12 months after FORCING people to be redundant

If they volunteered to go then NTL can

If the new people are employeed by the agency to work for NTL then NTL can
__________________

Originally Posted by paulyoung666

iirc it depends if the job or the person is made redundant , if the job is made redundant then it cannot be backfilled when the person that was doing it has left , at least i think that is the case

A person cannot be made redundant, only the job can. As a result the person has no job so still the same result

[timmyf2371]

I know technically those of us who were made redundant in December could actually take up this job since we would be employed by Hays and not NTL - incidentally, Hays provided temporary staff to the call centre at Maxwell Road for much of 2004 before the closure.

Another interesting, but perhaps slightly offtopic point is that according to one representative I spoke to at Inland Revenue, is that the fact that an employee was made redundant from a particular company may still return to that company within 6 months albeit in a different position but still keeping his redundancy payment tax-free. However, according to the documentation received by ntl HR in the weeks leading up to the closure it was advised we couldn't work for ntl again for 6 months.

And as a note, the "someone" who gave Dezzo the jobsite link was none other than myself.

Their are very string rules and regulations in regards to voluntary redunancy and company enforced redunancy.

this maybe of some help

http://www.accountingweb.co.uk/cgi-b...rmat=%25o-%25B

[andygrif]

Originally Posted by paulyoung666

iirc it depends if the job or the person is made redundant , if the job is made redundant then it cannot be backfilled when the person that was doing it has left , at least i think that is the case

You can't (technically) make a person redundant, only a position. If there is no need for a role or a number of positions fulfilling a role then you can begin the process of redundancy.

In either case the company must prove that the person/people being considered for dismissal could not be found a role elsewhere in the company.

That's why companies like to do compromise agreements (voluntary redundancy) as they can basically make you sign a disclaimer from filing a claim for unfair dismissal if the company decides to replace you.

[ian@huth]

It couldn't be bskyb touting for staff could it? With WLR (wholesale line rental) bskyb may be offering line rental to go with their skytalk service and of course they do digital television.

[Escapee]

Originally Posted by timmyf2371

I know technically those of us who were made redundant in December could actually take up this job since we would be employed by Hays and not NTL - incidentally, Hays provided temporary staff to the call centre at Maxwell Road for much of 2004 before the closure.

Another interesting, but perhaps slightly offtopic point is that according to one representative I spoke to at Inland Revenue, is that the fact that an employee was made redundant from a particular company may still return to that company within 6 months albeit in a different position but still keeping his redundancy payment tax-free. However, according to the documentation received by ntl HR in the weeks leading up to the closure it was advised we couldn't work for ntl again for 6 months.

And as a note, the "someone" who gave Dezzo the jobsite link was none other than myself.

I understood the 6 month rule was to combat some companies who would make people redundant when there was no work, and then take them back on when there was some work.

I think the 6 month rule is generally company policy, and not covered by law in this case. I know of people who have been made redundant and taken back on in the same position, I'm fairly sure it wasn't against any law but it certainly made the company look like idiots.

[mrlipring]

That job's based in govan. Note the reference, GOV/22756.

RHL, David Murray's (yep, THAT David Murray) CS outsourcing call centre company, have offices in Govan/Ibrox, Clydebank, and the city centre (at the citypoint building).

RHL do outsourcing for, or provide offices and facilities for, among others: Sky, Tiscali, Scottish Power, and a whole load of other companies.

It'll be a position with RHL. Hays, Adecco, etc, they all recruit for RHL.

If you'd phoned hays, you'd have found out who it was with, and you'd have saved a lot of paranoia...

[Derek]

Originally Posted by mrlipring

That job's based in govan. Note the reference, GOV/22756.

RHL, David Murray's (yep, THAT David Murray) CS outsourcing call centre company, have offices in Govan/Ibrox, Clydebank, and the city centre (at the citypoint building).

Then why does it state Pollockshields in the job description and not Ibrox or various as most of the RHL job adverts do. Does the description not relate to the job centre it was initially advertised in, rather than the actual location?

Originally Posted by mrlipring

RHL do outsourcing for, or provide offices and facilities for, among others: Sky, Tiscali, Scottish Power, and a whole load of other companies.
It'll be a position with RHL. Hays, Adecco, etc, they all recruit for RHL.
If you'd phoned hays, you'd have found out who it was with,

The main contact in the advert was until last week dealing with recruitment for Ntl directly in Bellshill and previously for Pollockshields.

Originally Posted by mrlipring

and you'd have saved a lot of paranoia...

When you have worked with Ntl you know that you aren't paranoid. They really are out to get you

[mrlipring]

bear in mind they've spelled Pollokshields wrong...

I don't think there's a job centre in Pollokshields, so it could be that they've defaulted to the govan one as being the nearest.

Phone Hays and find out if you're that bothered, instead of all the ifs and maybes. If you're right enough, then kick up a fuss.

[Chrysalis]

Law should be for a year not 6 months, 6 months doesnt stop people been sacked in february and taken on again october in preparation for xmas period.

[Pierre]

perhaps you should determine it is actually ntl.

[Escapee]

Originally Posted by Pierre

perhaps you should determine it is actually ntl.

Looks like they are recruiting Network Techs through agencies as well !

I had one message left on my mobile early this afternoon, and got two calls on the way home. I couldnt be 100% sure the first agency was cagey but the second agency said it was ntl, but it could easily be Telewest. (I got the impression it could be working for an agency/contractor)

The story was......

They are looking for Network Technicians to clean up the network for the launch of a product. The one guy asked if I was interested and remarked that my reply was similar to a few ex-employees he had already contacted. He had spoken to a couple of out of work ex-ntl employees and Telewest ones they were not interested and they had decided to change their career direction.

He said that he was having lots of problems finding suitable CV's, and was asking me what buzz words he should put in his searches. He asked where all the redundant employees had gone, so I said probably India to work in callcentres!

They do seem desperate and in big difficulty finding network technicians, so if anyone has the skills and is interested I could pass on the phone number and I may have the contact name as well.

Any referral fee could be donated to the Cable Forum.

[spike7451]

Having worked with the staff in Glasgie' i feel very peed off at this(i'm in Belfast) & the lads & lassies there in workforce are a great lot.
Good luck for the future.
M