You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
The likelyhood of them pinging the STB which isn't BB enabled or registered instead of the registered SACM is a bit low but the easy thing to do is ring them or use the tier upgrade section of the NTL website since SACMs can be upgraded online http://www.ntlworld.com/data-feeds/e...cablemodem.php is the link to upgrade online for SACMs