Interview with Telewest

Florence · 15-02-2005, 13:05

I was reading this interview with Telewest and thought it would be good to share the information here. Its too long top post so if the mods don't mind I have linked to it.

Telewest Interview

an interesting read.

Bob · 15-02-2005, 16:05

Thanks for the link Kits - very interesting article

Ignition · 15-02-2005, 20:10

Telewest, you will be assimilated, resistance is futile, we will add your distinctiveness to our own.

Florence · 15-02-2005, 20:40

Quote:

Originally Posted by Ignition

Telewest, you will be assimilated, resistance is futile, we will add your distinctiveness to our own.

maybe then the NTL managers might find the simulation of customer focused

poolking · 19-02-2005, 10:42

Quote:

Originally Posted by Ignition

Telewest, you will be assimilated, resistance is futile, we will add your distinctiveness to our own.

Not forgetting they'll store all of the information gained from Telewest and lock it away so it never sees the light of day and NTL will carry on regardless.

ProfPete · 22-02-2005, 22:20

Quote:

Originally Posted by Ignition

Telewest, you will be assimilated, resistance is futile, we will add your distinctiveness to our own.

ROFLMAO

Written in jest I presume, but could scarily become the truth

Stu038 · 02-03-2005, 18:20

Quote:

Originally Posted by Ignition

Telewest, you will be assimilated, resistance is futile, we will add your distinctiveness to our own.

Almost right mate, any distinctiveness will be quietly subsumed or do I mean left in a corner somewhere to rot away

Rillington · 06-04-2005, 23:16

Yes interesting article.

I read that TW is committed to an uncapped package. I wonder if that will always be the case given that ntl and BT have caps (and many other ISPs do also)

Toto · 07-04-2005, 07:58

A very interesting article, and I found this sentence of note.

Quote:

We will again be leading the pack of UK broadband providers

I assume that is in relation to speed. So they have the perception that customers can be bought off with the speed of the service as opposed to the quality of other aspects such as billing, technical support. Or does he mean the other way round?

Either way a well layed out manifesto for Blueyonder/Telewest future.

**Mick** · 07-04-2005, 10:58

I sent the above article by ISPreview to ntl's director of internet Bill Goodland back in February, for his comments and he did reply but I have only just remembered by seeing this thread again to post his reply, Bill had the following to say:-

Quote:

Mick,

It's an interesting debate. Ultimately, to paraphrase Chad, all ISPs have
to face 'the issue created by a handful of customers hogging bandwidth and damaging the customer experience for the majority of users'. I completely agree with that. Usage limits are one approach, although, as you know, we are planning more sophisticated 'flexible bandwidth' tools for the future which will give us a wider range of network management options. Clearly the goal is to offer a range of products for the lightest and heaviest users - which don't conflict with each other. We're actively working towards that.

Regards,
Bill

Toto · 07-04-2005, 13:06

Quote:

Originally Posted by Mick

I sent the above article by ISPreview to ntl's director of internet Bill Goodland back in February, for his comments and he did reply but I have only just remembered by seeing this thread again to post his reply, Bill had the following to say:-

Intersting comment there, and consistent with ntl's plan to introduce bandwidth monitoring tools for ntl users in the future.