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If I leave my machine inactive for a couple of hours, when I return I have lost my connection. The grenn light is still on, but I have to disconnect/reconnect the set top[ box to the mains and restart my pc to regain the connection. Is anyone else experiencing a similar problem/ or even better have a solution.
Do you have any type of firewall or router between the pc and the STB? Also what type of Set Top Box is it as there have been problems with some of the Pace units
Ever since I got it about 6 months ago - I've just put up with it (out of laziness). I live in Walthamstow, East London.
Check your firewall settings and report it to NTL CS as you may need the signal levels tweaking if it's been a constant problem. No point putting up with it when you get your nice new Samsung and your faster connection
Have a look through here for more info but if you have problems then post back and someone can hep step you through your settings to make sure you aren't blocking any info that the STB needs to receive to make sure your connection is running properly.
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