Ditching Tv Service And Keeping Phone And Broadband

[harper777]

Hi can anyone help if i want to keep the Telephone and my Broadband Connection but want to ditch the Television Service will they then charge me for the telephone service and broadband and who do you speak to when you want to do this i rang NTL on the 10th January saying i wanted to do this and would NTL replace my stb with a cable modem they said that the cancellation dept would get back to me guess what they never did.I spent an hour today trying to speak to someone only to be told you have to speak to sales also i was told i had to give a months notice today they told me i didnt need to no wonder they are in a mess also they said they would then bill me for the phone service in the end i gave up they main reason i dont want the television service is that im going back to sky to save the £10.00 on the package however i will lose that if ntl charge me for the phone they win again.

[russell@home]

NTL suck at advertising.

I was going to sugget my parents got ntl tv, thought it was a good deal at about £9/month until you read that the phone is compulsory & adds another £10 to the cost. Why advertise a TV service that is £9/month if it isn't???

I'm sure you could get them to act quicker if you dropped words like "trading standards" into the conversation!

[Raistlin]

<sigh>

Here we go again.....

Originally Posted by russell@home

NTL suck at advertising.

I was going to sugget my parents got ntl tv, thought it was a good deal at about £9/month until you read that the phone is compulsory & adds another £10 to the cost. Why advertise a TV service that is £9/month if it isn't???

I'm sure you could get them to act quicker if you dropped words like "trading standards" into the conversation!

A bit confused about this. Yes, you have to take the 'phone servive with the TV, but you don't then have to pay BT for an alternative phone service. Unless, of course, you don't require a phone service at all?

[russell@home]

But why advertise the TV base pack as £10/month which is a blatent lie?

You have to take the phone package too.

The base back is £19/month NTL are misleading people.

It's all about competition and 'spin'. AKAIK it used to be advertised as £19/ month with free phone, but this 'looked' expensive compared to others,

[blenky]

harper777 - I've just done this. I got fed up with the TV service offered and got wooed by Sky+! It took a few phone calls to ntl - yes you do need to speak to cancellations and sales but in the end it all went smoothly. I gave a months notice, moved down to the cheapest package and my stb was replaced by a rather spiffy CM.

Now I've got Sky + (including some Movie Channels and Sports) for £30 pm, plus my ntl 750 kb broadband at £25pm plus telphone for 9.50pm. Adding it together it works out to be only a few pounds more than when I had everthing from ntl.

Oh and Sky+ is superb (so far!).

[poolking]

Originally Posted by russell@home

But why advertise the TV base pack as £10/month which is a blatent lie?

You have to take the phone package too.

The base back is £19/month NTL are misleading people.

Read the site again, the small print at the bottom.

[russell@home]

which part in particular?

[poolking]

Originally Posted by russell@home

which part in particular?

http://www.home.ntl.com/icat/televis...=ntlcomtv_icon

*Price excludes your telephone line rental which must be purchased with your TV package.

Which is under the prices on that page.

[sonygeezer]

I have not been bothered about the TV side for the last three years and every time I ring up to cancel the TV part, but still want to keep the phone and BB, I have so far been offered a reduction because it would be to much hassle and cost for them to come out and run me a new cable for a CM.

[mdean]

Originally Posted by blenky

harper777 - I

Now I've got Sky + (including some Movie Channels and Sports) for £30 pm, plus my ntl 750 kb broadband at £25pm plus telphone for 9.50pm. Adding it together it works out to be only a few pounds more than when I had everthing from ntl.

Oh and Sky+ is superb (so far!).

great idea - go to $ky and pay more for the same stuff

one born every minute

[mrlipring]

Originally Posted by mdean

great idea - go to $ky and pay more for the same stuff

one born every minute

One what? One person who doesn't read/understand things properly?

The poster you're ridiculing has sky+. Apart from the fact that with sky you get practically all the NTL channels, and a pile more (admittedly most are ****), the features of sky+ make it a far more useable platform.

basically, the guy's paying a few more quid for far more functionality. You don't always HAVE to be an NTL fanboy/murdoch hater.

[mdean]

Originally Posted by mrlipring

One what?

mug taken in by the $ky+ propoganda

[mrlipring]

So what's wrong with sky+ exactly?

I've got an MCE setup here, and it's fantastic.

My mate's had a tivo for years, and it's great, if dodgy quality recordings.

I have no reason to suggest that sky+ will be any less useable, useful and functional. What's the problem with sky+ exactly? What have you got against it?