BT Openworld Broadband - Network problem

lisauk · 15-01-2005, 16:58

A friend of mine called me to take a look at there network because there son could not open any folders etc on his desktop and had not internet connection.

Firstly I installed Free AVG and it found a number of viruses which it deleted.

This meant we could not open folder etc on desktop and open up the control panel but still no internet connection.

The network setup is:

INTERNET - MODEM PLUG INTO PHONE LINE AND CONNECTED TO PC1 VIA USB - PC1 CONNECTED TO HUB VIA ETHENET

PC2 CONNECTED TO HUB VIA ETHENET

PC3 CONNECTED TO HUB VIA ETHENET

Lets call the PC with the internet problem PC3 the other 2 computer have internet connectivity with no problems.

I have pinged PC1 from PC3 using ping pc3 and ping ipaddress, this works find so PC3 is seeing PC1 on the network.

Does anyone have any suggestions?, I really do not know what to try....

Cheers Lisa

goldchip · 15-01-2005, 17:05

You could two things:
1. troubleshoot the problem till it makes u sick.
2. Run the ICS (Internet Connection Sharing) wizard on pc1, then when asked if u want to create a disk, say yes, and use this disk on pc2/3 - 2 might not even need it run on it.
That's the way I'd look @ it anyway.

lisauk · 19-01-2005, 19:14

I will try this tonight and post back thanks.

lisauk · 20-01-2005, 09:33

I could not create the disk as PC1 had windows 2000 and I was not sure how to do this on this version of windows.

Anyway problem solved PC3 now working fine the problem was that someone had told it to use an ip address and not auto find one.