need some desperate help!

[punky_krista]

i just bought windows xp upgrade for my pc. i was running on windows millennium. i installed it all. and now i cannot get a connetction. i am useing a cable modem box via usb. what do i have to do? im tottaly lost!

[Paul K]

Have you re-installed the drivers for the cable modem since upgrading? Also Windows XP has a built in firewall that you may need to make sure is off. If you go into control panel, network connections have you got anything listed? Also check in control panel, system, hardware, device manager for any hardware showing a yellow exclamation mark or red cross.

[bopdude]

Originally Posted by Paul

Have you re-installed the drivers for the cable modem since upgrading? Also Windows XP has a built in firewall that you may need to make sure is off. If you go into control panel, network connections have you got anything listed? Also check in control panel, system, hardware, device manager for any hardware showing a yellow exclamation mark or red cross.

Now now Paul were's ye' manners ??? you didn't say to the site

[Paul K]

Originally Posted by bopdude

Now now Paul were's ye' manners ??? you didn't say to the site

Probably something to do with me leaving the house to go to work just after posting due to someone being on the razz today at a works xmas party
punky_krista

[SMHarman]

Originally Posted by punky_krista

i just bought windows xp upgrade for my pc. i was running on windows millennium. i installed it all. and now i cannot get a connetction. i am useing a cable modem box via usb. what do i have to do? im tottaly lost!

As Paul said... The NTL USB modem drivers are not included on the XP disk so you need to find your NTL install CD and install them from there, or also take this opportunity to switch to Ethernet, which when plugged into the XP pc and CM will work straight out of the box, no additional drivers etc.
Then when you have got on line get to the Windows update site and get patching - Fast.