08-11-2004, 19:16
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#1
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Inactive
Join Date: Jun 2003
Location: DE24 0XX
Services: All XL
Posts: 454
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Watch out you 5% ers
It is also trying to cut costs by reviewing its "disconnection and credit management practices", and is in the process of elbowing 23,800 customers during Q4 who should have been "disconnected previously...due to non-compliance with our policies"
taken from here http://www.theregister.co.uk/2004/11/03/ntl_q3_04/
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08-11-2004, 19:22
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#2
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Inactive
Join Date: Jun 2003
Posts: 2,499
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Re: Watch out you 5% ers
Quote:
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Originally Posted by daxx
It is also trying to cut costs by reviewing its "disconnection and credit management practices", and is in the process of elbowing 23,800 customers during Q4 who should have been "disconnected previously...due to non-compliance with our policies"
taken from here http://www.theregister.co.uk/2004/11/03/ntl_q3_04/
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I think all this relates to is people who won't pay their damn bills....nothing more sinister than that.
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08-11-2004, 19:24
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#3
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Guest
Location: Sale, Cheshire
Services: 10MB Broadband, DTV, Telephone
Posts: n/a
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Re: Watch out you 5% ers
Not sure that 'non-compliance with our policies' equates to 'won't pay', even in NTL-speak!
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08-11-2004, 19:26
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#4
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Inactive
Join Date: Jun 2003
Posts: 2,499
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Re: Watch out you 5% ers
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Originally Posted by JohnHorb
Not sure that 'non-compliance with our policies' equates to 'won't pay', even in NTL-speak!
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Last time I looked it was worded like that in the contract, something about non-payment classing as a 'material breach'.
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08-11-2004, 21:41
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#5
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: Watch out you 5% ers
for a mo there i thought he ment the 5%that use to much bandwith
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08-11-2004, 22:16
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#6
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Inactive
Join Date: Jun 2003
Age: 45
Posts: 14,750
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Re: Watch out you 5% ers
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It is also trying to cut costs by reviewing its "disconnection and credit management practices", and is in the process of elbowing 23,800 customers during Q4 who should have been "disconnected previously...due to non-compliance with our policies". It's also reducing the number of days customers get to settle their accounts before it disconnects their services.
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To me, it looks like they are trying to elbow cap-breakers. Whereas before they took the policy to "inform, not disconnect" customers, not it looks like they are going to boot them and have done with it. Maybe with the speed upgrades, they just can't afford the high bandwidth users.
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08-11-2004, 23:05
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#7
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Inactive
Join Date: Jun 2003
Location: DE24 0XX
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Posts: 454
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Re: Watch out you 5% ers
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Originally Posted by dragon
for a mo there i thought he ment the 5%that use to much bandwith
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I did
logic says that if you don't pay your bill then you get cut off and it doesnt take that long for any company with centralized control to 'flick the switch'
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09-11-2004, 07:25
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#8
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: Watch out you 5% ers
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Originally Posted by daxx
I did
logic says that if you don't pay your bill then you get cut off and it doesnt take that long for any company with centralized control to 'flick the switch'
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ah but you are paying the bill still :P and TBH if they start capping id prob look for another isp
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09-11-2004, 11:00
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#9
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Permanently Banned
Join Date: Jun 2003
Location: South-East London
Age: 48
Services: Depends who's being serviced :p
Posts: 2,588
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Re: Watch out you 5% ers
Christ sake.... it's people who haven't paid their bills or have been extremely naughty with their services (fraud, etc), nothing more sinister that that, as has already been said. Calm down teletubbie! :p
*disconnects daxx for commenting on the disconnections*
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