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Question to the old time users
30-10-2004, 02:15
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#1
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Inactive
Join Date: Oct 2003
Location: Leicester, England
Age: 23
Posts: 22
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Question to the old time users
Ok, after having digi now for a few weeks, im getting fedup with it crashing so much.
is that bloody normal or what ? im talking about 8/10 crashes a day here
tbh i would switch back to analouge but i know it cant be done.
so do i have to live with it or is there a fix ?
note, its the latest pace box , nothing played with or moded , tis just a stock box in leicester
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30-10-2004, 02:19
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#2
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Inactive
Join Date: Jun 2003
Age: 44
Posts: 14,750
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Re: Question to the old time users
Quote:
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Originally Posted by splat1
Ok, after having digi now for a few weeks, im getting fedup with it crashing so much.
is that bloody normal or what ? im talking about 8/10 crashes a day here
tbh i would switch back to analouge but i know it cant be done.
so do i have to live with it or is there a fix ?
note, its the latest pace box , nothing played with or moded , tis just a stock box in leicester
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My DTV used to be terrible. Crashes, really slow channel changing, etc. I got a new Samsung box for my supposed BB upgrade, and it fixed all those. Maybe you can try and wrangle one of those?
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30-10-2004, 02:46
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#3
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Inactive
Join Date: Oct 2003
Location: Leicester, England
Age: 23
Posts: 22
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Re: Question to the old time users
hmmm... i wonder how i can go about requesting a change
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30-10-2004, 03:02
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#4
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Inactive
Join Date: Jul 2003
Posts: 2,820
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Re: Question to the old time users
That does sound excessive, so I would definitely resquest a service visit, and they'll probably swap out the box anyway when they come out.
By the way I was told (by someone quite senior) that going back to analogue is possible, but I wouldn't expect anyone in CS to confirm that to you. Also, I'd try out another box before thinking that way.
What are you doing to make it crash by the way? I gave up on using interactive a long time ago as you can never be sure when it will work and when it will crash the box.
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30-10-2004, 03:13
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#5
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Inactive
Join Date: Jun 2003
Age: 44
Posts: 14,750
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Re: Question to the old time users
Quote:
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Originally Posted by splat1
hmmm... i wonder how i can go about requesting a change
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Just tell them about the crashes and stuff. If might take them a couple of calls, but if you keep reporting faults, eventually they should sort it.
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30-10-2004, 15:18
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#6
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Inactive
Join Date: Nov 2003
Location: poole, Dorset
Age: 54
Services: ntl broadband 2mb
sports and movies collection
& virgin mobile user
Posts: 123
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Re: Question to the old time users
just tell em [ntl] straight your not happy with having to reset the box 8-10 times or more a day and if you press on remote [page up, page down & blue key ] then report figures such as snr, agc & pre, post errors it might help etc ok
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31-10-2004, 04:22
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#7
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Inactive
Join Date: Oct 2003
Location: Leicester, England
Age: 23
Posts: 22
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Re: Question to the old time users
interactive, the red button, the guide does now now and again, even switching chan's does it now and again, ill count how many times over a week it does it, it it gets stupid ill ask for the box to be repaced. thanks for your help
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