Losing Internet Connection

03-10-2004, 23:19

Hi is anyone losing internet connection of there broadband connection, I live in the Manchester area and recently I have had to switch off my cable modem and switch it back on to get my connection back.

I try an ipconfig /release and then ipconfig /renew but it only timeouts unless I switch it off and back on again.

Its getting fairly annoying now

Caspar · 03-10-2004, 23:22

I assume you have NTL BB?

Have you phoned the NTL customer services?

03-10-2004, 23:23

nope not yet, wanted to check whether this is a problem that is been dealt with first before i did that

Paul K · 04-10-2004, 07:35

Do you lose any of the status lights on the front of the Cable modem when your connection drops?

04-10-2004, 08:49

no all the lights are on but they don't flash