Is it possible to order NTL cable?

[andre]

Hi all,

forgive if I am not too technical about this.
Is it possible to order NTL digital cable (I'd like to run it myself, rather than an engineer) from somewhere?

Also, anyone knows about any signal booster I can purchase for NTL digital

Thanks a lot
Andrea

[SMHarman]

What do you mean. You just want the cable to put it in place and then get an engineer to install the STB or CM?
Most engineers are very accomodating when it comes to running cable where you want it, after all it's your house, they are also very good at suggesting where it runs to minimise the visual impact, mine were.

What do you want a signal booster for, to run the TV picture to multiple rooms?

[andre]

Thanks for you help.

Long story. Bought a flat with already cables passed under the floorboards. But, they are not NTL digital cable, therefore NTL signal is pretty poor (cannot watch many channels at all).
I'd like to re-run the cables myself.
NTL engineer came around and says he cannot provide me with the cables (even paying for it).

For what concern the signal booster, I was just thinking whether that could improve the situation, withouth having to re-run cables.

Any suggestion is much appreciated.

Thanks again
Andrea

Originally Posted by SMHarman

What do you mean. You just want the cable to put it in place and then get an engineer to install the STB or CM?
Most engineers are very accomodating when it comes to running cable where you want it, after all it's your house, they are also very good at suggesting where it runs to minimise the visual impact, mine were.

What do you want a signal booster for, to run the TV picture to multiple rooms?

[orangebird]

Originally Posted by andre

Thanks for you help.

Long story. Bought a flat with already cables passed under the floorboards. But, they are not NTL digital cable, therefore NTL signal is pretty poor (cannot watch many channels at all).
I'd like to re-run the cables myself.
NTL engineer came around and says he cannot provide me with the cables (even paying for it).

For what concern the signal booster, I was just thinking whether that could improve the situation, withouth having to re-run cables.

Any suggestion is much appreciated.

Thanks again
Andrea

Sorry, but I still don't get it - do you subscribe to an ntl digital television package?

[andre]

Yes I currently have NTL digital.
But, becuase of a loss of signal (signal is good outside flat, but bad once reaches the box) only few channels are working.

Thanks
Andrea

[orangebird]

Originally Posted by andre

Yes I currently have NTL digital.
But, becuase of a loss of signal (signal is good outside flat, but bad once reaches the box) only few channels are working.

Thanks
Andrea

That's ridiculous - if you have ntl and your signal is poor, the engineer should be able to do something - what area are you in?

[seaneeboy]

Hiya, welcome to cableforum!

I don't think a signal booster will help as it's a digital signal, not analogue.

Did the engineer not say he could help with it? You might have a small box on the back of your STB that is reducing the signal for you, as too much can damage the box...

Why can't the engineer replace the cable for you?

[andre]

Originally Posted by seaneeboy

Hiya, welcome to cableforum!

I don't think a signal booster will help as it's a digital signal, not analogue.

Did the engineer not say he could help with it? You might have a small box on the back of your STB that is reducing the signal for you, as too much can damage the box...

Why can't the engineer replace the cable for you?

The fact is that the cable is running under the floorboard.
Engineer would come to the flat in a rush and wants to do it pretty quick.
I'd like to lift the floorboards in my own spare time and do it myself.

Thanks
Andrea

[andre]

Originally Posted by orangebird

That's ridiculous - if you have ntl and your signal is poor, the engineer should be able to do something - what area are you in?

Orangebird, I know it is ridiculus.
as I have explained, the signal is good outside the flat.
It is when it gets to the STB that it is bad.
Engineer thinks this is due to the fact that the cable running from outside the flat to the back of the STB is a STANDARD COAX cable rather than NTL digital cable.

That's why I am trying to purchase this cable myself.

Thanks

Andrea

[danielf]

Originally Posted by andre

The fact is that the cable is running under the floorboard.
Engineer would come to the flat in a rush and wants to do it pretty quick.
I'd like to lift the floorboards in my own spare time and do it myself.

Thanks
Andrea

Couldn't you lift the floorboards ahead of the engineer arriving, have the engineer lay the cables and then put the floorboards back after he leaves?

[orangebird]

Originally Posted by andre

Orangebird, I know it is ridiculus.
as I have explained, the signal is good outside the flat.
It is when it gets to the STB that it is bad.
Engineer thinks this is due to the fact that the cable running from outside the flat to the back of the STB is a STANDARD COAX cable rather than NTL digital cable.

That's why I am trying to purchase this cable myself.

Thanks

Andrea

What area of the country are you in? You shouldn't have to do anything yourself - if ntl saw fit to lay the cable under the floor boards in the first place, they should be prepared go under the floorboards again to fix any problems you're experiencing.....

[andre]

I am in London.

It is quite difficult to lift floorboard easily.
It is a brand new flat with a very complicated parquet flooring design.

Andrea

[andre]

You are all kind, but are not answering my question.

Do you know if it is possible to purchase the cable?

Thanks
Andrea

[Nemesis]

Yes it is possible, but not from NTL .... Maplins etc should be able to provide you with it.

What length are we talking about ??

[simpsonsFAN]

Yes, ntl cable is just satalite grade co-ax, you would have to lay the cable, then get a ntl engeneer to connect it up, with all the connections.

-Chris