virus or not

[hairy_mick]

customer has just got broadband has win xp zone alarm installed but cant send email to family on hot mail emails being returned form ntl postmaster as undeliverable been kicked back from email server the email has attachments which were not sent it was just plain text advice please. Trojan scanner ran and finds nothing also avast installed and finds nothing whats the problem any help would be appreciated

[paulyoung666]

for pitys sake slow down , can the person send mail to another ntl address ?????????? or not , is it just hotmail addresses that are the problem ????????

[Scrubbs]

I use this http://housecall.antivirus.com/housecall/start_corp.asp online scanner as well as my resident one. Occasionally it has in the past picked up an odd virus/trojan (It does download a file to your computer to run)

It might be worth a try?

[hairy_mick]

hi paulyoung666 dont know till tommorow i sent a test mail to my email at work the only email that has been sent is to family in other part of world dont know where but is it possiable that the server has spotted the attachment on the e-mail and just wont let it through as i said no attachment was sent just a plain text message.

[Scrubbs]

The next question would be......
How recent is the virus/trojan checkers
'cos this defo smells of trojan

[hairy_mick]

just downloaded them today scrubbs

[hairy_mick]

is it possiable that the ntl postmaster is not cosha has it been spoofed and the attachment added. there are two files ones an exe the other a dat file.

[Scrubbs]

The .dat file (295b) I think comes from the postmaster the other attachment is usually the text file that was originally sent?
but I am not 100 percent 'cos I have just had one returned to me but for a different reason

ps bacardis kicking in, so speak slooowly

[hairy_mick]

well scrubbs i will have to wait till tommorow and see if i have recived the email i sent. Cheers folks.