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Cancel TV & Phone but keep Broadband
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Old 12-07-2004, 11:55   #1
hedwig-0101
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Cancel TV & Phone but keep Broadband

Is it possible to cancel my NTL phone and TV but keep the NTL Broadband?

I currently use a Set To Box to access to Net. and I am in Warrington (ex-cwc)

Thanks

daryl
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Old 12-07-2004, 12:11   #2
Neil
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Re: Cancel TV & Phone but keep Broadband

Yes it is.
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Old 12-07-2004, 12:13   #3
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Re: Cancel TV & Phone but keep Broadband

You will be supplied with a shiny new Cable modem ...
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Old 12-07-2004, 12:29   #4
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Re: Cancel TV & Phone but keep Broadband

A hypothetical scenario.

Could you keep phone and broadband and dump TV?

I already have the little grey brick sitting atop of my tower case.
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Old 12-07-2004, 12:40   #5
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Re: Cancel TV & Phone but keep Broadband

I see no reason why not ... call them
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Old 12-07-2004, 12:44   #6
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Re: Cancel TV & Phone but keep Broadband

Quote:
Originally Posted by poolking
A hypothetical scenario.

Could you keep phone and broadband and dump TV?

I already have the little grey brick sitting atop of my tower case.
I can't see a reason why not either.

Phone=£ 9.50 per month, broadband= £25.00 per month(depending on tier speed of course)
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Old 12-07-2004, 13:04   #7
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Re: Cancel TV & Phone but keep Broadband

hedwig to the site first of all

it is possible to do this as the others have said above if you have had the service for more than 12 months
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Old 12-07-2004, 13:39   #8
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Re: Cancel TV & Phone but keep Broadband

Quote:
Originally Posted by Nemesis
You will be supplied with a shiny new Cable modem ...
Not in my case - and I live in Warrington!

I had TV and broadband through an STB (Set Top Box) plus telecoms from NTL. This was because, at the time I ordered it, NTL didn't offer a stand-alone broadband service. Then NTL changed their policy and, since my 12 months was well up, I called them and switched to broadband only. They did not remove the STB. Instead, the reconfigured it so that the televison service was restricted to channels 1 thru 7 only.

Later my STB failed and I voluntarily switched to a SACM (Stand Alone Cable Modem) - but that's another story.
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Old 12-07-2004, 16:59   #9
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Re: Cancel TV & Phone but keep Broadband

I cancelled the TV package and kept BB and was advised to keep the Set Top Box as switching over to a standalone modem would mean opening a different type of account. The NTL chap said this would probably mean loss of service for a while.

I have now cancelled the telecoms as well and so only have BB with NTL.
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Old 12-07-2004, 17:40   #10
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Re: Cancel TV & Phone but keep Broadband

The only option NTL cannot compute is CATV only (it has to be CATV + Telephone).

So you can have
BB
Phone
TV+Phone
BB+Phone
TV+Phone+BB
But you cannot have TV+BB
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