Email password problem

[2old4this]

Hi

I have the above problem when go to check my email it says incorrect password anyone else have the same problem?

[Chris W]

MSS7 is down... try to login to webmail (http://webmail.ntlworld.com/ )

if you get login failed, unable to connect to message store then this is your problem

[M35A2C]

although you could go here http://www.ntl-isp.ntl.com/ServiceStatus/
and you'll see that email is down nationwide at the moment which could also be the problem. i.e. webmail doesn't work either !

[2old4this]

Hopefully averything should be up and running

Anyone know how to find my password as i have never had this problem it saved on my pc

Originally Posted by M35A2C

although you could go here http://www.ntl-isp.ntl.com/ServiceStatus/
and you'll see that email is down nationwide at the moment which could also be the problem. i.e. webmail doesn't work either !

That message refers to the problem of the failed MSS - which annoyingly is the one I use.

[MetaWraith]

It's an easy 2 step process.

1) Get to the account properties dialog and the username/password settings
2) Use a little prog called Asterwin (Looks behind the asterisks)
free from http://nirsoft.cjb.net

[Chris W]

Originally Posted by M35A2C

although you could go here http://www.ntl-isp.ntl.com/ServiceStatus/
and you'll see that email is down nationwide at the moment which could also be the problem. i.e. webmail doesn't work either !

not everybody's email is down at the moment... only one of the message storage servers down. People on the other ones should be ok.

[2old4this]

its up and running now

[mazolauk]

Hmmm....it's still down for me . I'm in Lincoln.

[swoop101]

3 of 7 of my accounts are rejecting passwords as well, the others are ok.

The webmail for these 3 is out as well.

[Pompey1]

It's down for me in Gosport as well.

[poolking]

Before I left home, I was getting mail storage services not available through Outlook.

edit: Just another thought, all of you who are ranting and raving about loosing emails, how much of a hardship is it to download your emails then save them to your hard drive? Especially really important ones.

Then you come up with excuses why you don't want to download your emails to your computer.

If emails are important then back them up, no excuses!!

[swoop101]

Originally Posted by poolking

Just another thought, all of you who are ranting and raving about loosing emails, how much of a hardship is it to download your emails then save them to your hard drive?

It is usualy not a case of that, it is a case of not being able to get the bloody things at all. I have viewed messages on webmail while away from home and then when I have gone to download them at home they have gone, or turn up 2 - 3 weeks later.

So keep your snotty thoughts to yourself.

[Pompey1]

It's not to much of a problem retrieving old emails it's checking for new ones that's the problem, poolking.

[poolking]

I'm hearing the same complaints time after time, people loosing old emails when the server keels over. So sorry if my thoughts sound snotty, but I'm getting fed up of hearing the same excuses time after time.

Pompey1 some are complaining of loosing existing emails not getting new ones.

Also wasn't stated earlier this year that NTL will delete emails off the server after 90 days if they are not downloaded?

You can kick off at me all you like, but NTL can only do so much, its down to us to ensure that we back up our emails incase of failure and keeping important emails on NTL servers is asking for trouble.

So as long as the same diatribes keep coming out, I'll continue with my own diatribe in response, heck, I've even thought of saving this to a seperate file and cutting and pasting it because of how many times I've posted similar things.

I'm not here to make enemies just speaking my opinions on matters.

So flame you all you like, neg rep me all you like, I will not keep my thoughts to myself, if I have something to say then I will say it.