Lordy I'm Lost....

[Flip]

Helloo my internet is crap..

Ooooh sir your pings are very high from ntl base...

Yup...I know... what u gonna do?

Hold.............................................. ........................................

and hold.............................................. .......

and hold.............................................. .........

bit more hold................................

24 (yup 24 hours later...)

So you say your internet is er crap?

Yup..

Hold.............................................. .........

Hang up redial......

Aaaah Mr H.... we know your internet is crap....here's 6 weeks credit...HOLD.............

Me thinks cool 56 quid credit...HOLD............

Redial..............

No your internet isn't crap....it's you....

Hold...redial....

Hi, my name is NH...I have spoken to tech and customer services a trillion times in the last hour....

Can I have your date of birth for security reasons...

Old...

Sorrry?

Even older...

Can u hold while I see what tech are saying...

Tech here...Mr H... I can see you have a very bad problem...can u hold whilst I look into this...

More ghey muzak............................................. ...........

................more ghey muzak...........................

Can u turn your pc off please.........................

Ummmmmmmmmmmmmmmmmm you have a bad connection.....call customer services and make a complaint.................

Customer services say.............tech said make a complaint? Why?

Explain...............

Ghey muzak.....................

Hang up after 23 mins..........

Redial.............

Ooooooooooh your connection is crap.......call tech....

Just have they said ring you..........

Ummm...you need an engineer...putting you through.......


20 mins.......25 mins......hang up...redial...

Customer services can i help...


Explain............

You need tech...

Putting yu through...........














I could say LOL...I could swear...I just smile...........HEEEEEEEEEEEEEEEELLLLLLLLLLLLLPPPP PPPPPPPPP!!!!!!!!!!!!!!!

[Florence]

Hello Flip

You might get a little more help if you PM JustAnotherNoob he can run some tests and perhaps give the right people a kick into action.

He is good at helping and has found things wrong with mine before now...

[Neil]

We need a bit more info about the problem you are having (with your connection-not with ntl!)

Let's deal with the connection problem, then we can help you deal with ntl

[Chris W]

If it is a SACM, pm me your details (postcode, house number and mac address from the modem) and i will have a look at it for you. (i work in t/s)

[paulyoung666]

Originally Posted by monkeybreath

If it is a SACM, pm me your details (postcode, house number and mac address from the modem) and i will have a look at it for you. (i work in t/s)

now there is an offer you cant refuse , and it is free

[Chris W]

Originally Posted by paulyoung666

now there is an offer you cant refuse , and it is free

who said anything about it being free.... :pp

for NTHW members, (sorry CF members), it is always free

[Flip]

UPDATE



Tech: hello you have uber leechers on ya line...this was first reported 6 months ago...


Me: I know...

Tech: Nothing we can do..it's down to local action team (or summat)

Me: K

24 hours later my phone rings...

CS: (customer services)... you want to complain bout ntl?

Me: No

CS: Ummm says here you do....grrrr sound (made that bit up...hehe!)

CS: I'm sending tech out to you...(sounded threatening lol)

Me:K

Engineer: (8am sat) nothing wrong with your connection..

Me: Yup 8am sat all is hoohah!

Engineer: see ya...btw...complain to ntl...I'm on half price one meg and it sucks...big time...why at 6pm every night my connection is shiat...write to 'em man...c 'ya...

Me...Lordy I'm lost....



So my point in all this - btw can't seem to rid the italics....if ntl know my connection is uberleeched...the engineer is uberleeched...how come that's it?

I'm all for the cap as the souls on here put it...but come on...why should 34.99 become the equivalent of dial up at least 2 or three time per day?

Call me old fashioned but I think we shoudl be told....and to recap my line is UNDER subscribed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[paulyoung666]

ofcom may be interested

[Chris W]

i am onto this one now... hopefully it should be sorted out soon! let me know if the problem gets worse, or doesn't get sorted. more details in the pm

[paulyoung666]

Originally Posted by monkeybreath

i am onto this one now... hopefully it should be sorted out soon! let me know if the problem gets worse, or doesn't get sorted. more details in the pm

note for flip , make sure you pm the right person this time

[Chris W]

Originally Posted by paulyoung666

note for flip , make sure you pm the right person this time

[SB3100]

flip mate,

I have been having a crap time myself....but the description in your posts put a big smile on my face.......thanks I needed it

[Flip]

HeHe!


Thanks for your help guys..and paul666 sorry for the wrong pm ...

As an update...rang tech this pm (about 4) in game pings were 250 in uk servers...browsing awful...tech guy offered me new proxies inc ahem manchester and nottingham (i thought that was funny...)...though he admitted it wouldn't help ma ping...

he also had me do a robin walker speed test:

512
952
950
650

that's on 1mb....

He said he would put this to a "level three" - is this like a Defcon alert status or summat?

[paulyoung666]

no worries about the pm , level 3 , i suppose when it gets level 5 then i reckon it is time for war

[Chris W]

Originally Posted by paulyoung666

no worries about the pm , level 3 , i suppose when it gets level 5 then i reckon it is time for war

the levels reflect the techs experience and skill; every 6months there are test for career progression. you start at level 1, and i think level 3 is as high as it goes, i have heard that there are a couple of level 4s floating around somewhere but i have never heard of them and never seen one either!!