My super amazing plan for ntl cable broadband

[Ron Jeremy]

Here is my plan for ntl cable modems:
Get rid of ntl email (give people say 3 months to get off it, and telling them of the excellent alternatives †“ e.g. hotmail, yahoo mail etc.).

Get rid of ntl newsgroups (give people say 3 months to get off it, and letting them know about google groups, and paid sources of newsgroups).

Get rid of ntl web space (give people say 3 months to get off it, let them know about alternative services, free and paid).

Abolishing ntl email, newsgroups, and web space would I would have thought save two or three pounds a customer each month.

Abolish tiered services. The only speed would be 1024k down/ 256k up. The monthly charge would be £25/month including cable modem rental.

[td444]

It could work but wouldnt ever happen - NTL wouldnt be a "complete" service provider...

[td444]

On the other hand, they should really make the Email, Newsgroup and Webspace "optional package" as its really hardly any use to me.

[Neil]

Hmmm-you mean get ntl to accept that their product is poor, their network is overloaded, & they simply can't cope with the amount of customers they have?

The thing is what you are proposing is wrong on principal.

Why should people have to go to the trouble of finding new email addresses, informing everyone they know of their new address, & do the same for their webspace & newsgroups, just because ntl & their network can't cope?

ntl will never be able to offer a fully functional service IMO, as the money they need to do it just can't be found-that coupled with the reputation they have for deceiving customers-why would anyone in their right mind go through the aggro you have described just to stay with ntl?

Easier to just switch to a more reliable supplier methinks.

Originally Posted by Ron Jeremy

Here is my plan for ntl cable modems:
Get rid of ntl email (give people say 3 months to get off it, and telling them of the excellent alternatives †“ e.g. hotmail, yahoo mail etc.).

Get rid of ntl newsgroups (give people say 3 months to get off it, and letting them know about google groups, and paid sources of newsgroups).

Get rid of ntl web space (give people say 3 months to get off it, let them know about alternative services, free and paid).

Abolishing ntl email, newsgroups, and web space would I would have thought save two or three pounds a customer each month.

Abolish tiered services. The only speed would be 1024k down/ 256k up. The monthly charge would be £25/month including cable modem rental.

Right ......

[Neil]

Originally Posted by td444

It could work but wouldnt ever happen - NTL wouldnt be a "complete" service provider...

They are not a 'complete' service provider now IMO.

[Florence]

Originally Posted by Ron Jeremy

Here is my plan for ntl cable modems:
Get rid of ntl email (give people say 3 months to get off it, and telling them of the excellent alternatives †“ e.g. hotmail, yahoo mail etc.).

Already have another email address through my domain name. it has less spam..

Originally Posted by Ron Jeremy

Get rid of ntl newsgroups (give people say 3 months to get off it, and letting them know about google groups, and paid sources of newsgroups).

Never use them so wouldn't miss them. Seems they don't always work acording to posts here.

Originally Posted by Ron Jeremy

Get rid of ntl web space (give people say 3 months to get off it, let them know about alternative services, free and paid).

I have 200mb I can use for all my needs so the 55mb of NTLs wouldn't be missed.

Originally Posted by Ron Jeremy

Abolishing ntl email, newsgroups, and web space would I would have thought save two or three pounds a customer each month.

They could abolish the proxies and start a hosting company with the redundant servers from email/websites and proxies. So earn money from this alongside the NTL internet service.

Originally Posted by Ron Jeremy

Abolish tiered services. The only speed would be 1024k down/ 256k up. The monthly charge would be £25/month including cable modem rental.

Could still have the 600k down/125k up at a reasonable fee £15 a month including cable modem.
Also adjust the cap to match the tier 1 gig 600K 2 gig 1024K.

NTL has resources that are being used incorrectly and in this process they are losing money..

[Neil]

On a side note-why did you fel the need to make a post with size 3 text?

[td444]

Originally Posted by Neil

They are not a 'complete' service provider now IMO.

To you and me , there not. To joe public with little computer skills, they'll judge NTL as "complete" in the sense it has the normal Email services etc etc . I have to admit, my actual cable BB connection is very good (low latency, always good downstreams). Just the Auxiliary services that come with it are .... pants.

[ntl customer]

Get rid of ntl email (give people say 3 months to get off it, and telling them of the excellent alternatives – e.g. hotmail, yahoo mail etc.).

You call Hotmail an excellent alternative? A paltry 2Mb of storage and tons of adverts unless you pay?

Same with Yahoo - OK so the uptime maybe better but the email isn't - you only get 6Mb of storage and adverts.

Get rid of ntl newsgroups (give people say 3 months to get off it, and letting them know about google groups, and paid sources of newsgroups).

Ok so they may not work but that's ntl's fault for not investing enough and for letting the big fat cats at the top that get to go home in their Jags and Mercs with million pound bonusses. Same with the email - they cannot cope with the amount of customers.

And why should I pay more on top of what I already do each month for binary newsgroups when other providers can offer a decent service in their packages?

Why should people have to go to the trouble of finding new email addresses, informing everyone they know of their new address, & do the same for their webspace & newsgroups, just because ntl & their network can't cope?

Same here. It is a pain in the neck when you have to inform people of changes to your email address - esp. if you buy stuff online with it as some places will not allow you to change your email address without ditching the whole account details (e.g. order history, returns etc).

However I do agree with ditching the proxies. I get sick to death of playing musical caches everytime I want to pay for my bleedin' items on ebay - last time I had to change proxies 4 bloody times just to get to stage 1!

Then use the computers that were proxies to use them as news and email servers. Or as someone else says run a paid webhosting service from them.

Rather than axing services and staff it should be time that ntl was shook up and the pay of the diectors axed considerably - and that used to fund improvements to the service. I'm sure £15 million wopuld go quite far in improving it.

Newsgroups - never used them.
eMail - gave up on it months ago. All our ntlworld addies have long since been redirected to our excellent @mac.com account.
Webspace - never used it. My Apple iDisk gives me 100mb and integrates seamlessly with Mac OSX for publishing our family homepage.

I'm currently paying £25 for 600k down/128k up. I'd love to get 1024/256 for the same price. However I (reluctantly) don't think it can or should happen. It can't, because ntl can't be seen to be offering less than the competition - Joe Average Punter knows little about these things and throwaway statistics about the number of email addresses you can have sounds impressive. It shouldn't, because Joe Average Punter shouldn't have to go setting things up separately all over the place. The internet is meant to be getting easier, not more complicated.

The blatantly obvious solution would be for ntl to get its act together. Whether they will or not ... well, I'm waiting to see.

[paulyoung666]

Originally Posted by towny

Newsgroups - never used them.
eMail - gave up on it months ago. All our ntlworld addies have long since been redirected to our excellent @mac.com account.
Webspace - never used it. My Apple iDisk gives me 100mb and integrates seamlessly with Mac OSX for publishing our family homepage.

I'm currently paying £25 for 600k down/128k up. I'd love to get 1024/256 for the same price. However I (reluctantly) don't think it can or should happen. It can't, because ntl can't be seen to be offering less than the competition - Joe Average Punter knows little about these things and throwaway statistics about the number of email addresses you can have sounds impressive. It shouldn't, because Joe Average Punter shouldn't have to go setting things up separately all over the place. The internet is meant to be getting easier, not more complicated.

The blatantly obvious solution would be for ntl to get its act together. Whether they will or not ... well, I'm waiting to see.

and me as well

[iadom]

Please don't get me wrong, I am not an Ntl stooge, but I have never, ever had to specify a proxy and I am in the Manchester area, I will admit that 6 months ago the e-mail was pants, but mine has been fine for a long time. I do not use newsgroups so don't suffer problems with them ( I have a Zen dial up account I could use for that if needed) . What I am trying to say is that there will be many thousands of people out there that have had no problems whatsoever with Ntl.

Circumstances in the near future may mean that I have to go to Sky/Zen ADSL/BT, but if that comes to pass it will a decision based purely on financial/ logistics (no cable) grounds, not due to any fault of Ntl.

Edit. I have also had to start using Mailwasher on my Zen account, it gets far more spam than my Ntl address, possibly due to that fact that has been the same for over 8 years.

I am on a Nottingham proxy.

e-mail works, most of the time :pp

news.ntlworld works, most of the time :pp

- for some reason I had to re-boot my cable modem/router/computer, earlier, though

I'm with iadom on this.The email is ok these days as is the BB,the phone(never had any problems with it) and apart from the crappy red button issue,the DTV is ok-even the disappearing sound issue seems to have gone,so all in all I'm reasonably happy.

However I know this is not the case for everyone.However if NTL won't listen to those who have a beef with the level of service(I wonder how many just swap to another company and never tell NTL why) then they will just bleed customers.Mind they seem to still be getting new ones.