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NTL complaint
can anyone help me with my ntl complaint i have.
in 2005 to keep my business I was offered the unlimited 24 package + digital tv (base pack) - 25.00 (standard price yes i know). But 1/2 Price BB.
Now for the first 3 months I got the discount but after that I didn't (any the 1/2 discount was even a full half price). I've gone along as normal paying my bills because I work and really don't have time to sit in queues waiting for ntl!.
I sent a letter to NTL but received no response. I am now moving property at the end of the month and NTL have two options sort it out and I will keep NTL, because I like the product 10mb bb hardly any problems now. NTL TV bit slow now and again but better than sky picture sometimes. and phone never a problem.
Alternative route. I sit it out, keep a note of the next letters Recorded Delivery number and if no joy go to otelo.
Someone please help me. I can provide you with my accounts details and any other information required!!!
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