26-04-2006, 20:26
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#1
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Inactive
Join Date: May 2005
Posts: 52
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not upgraded?
hey fellas,
upgraded to 10mb from 2mb earlier, bird on the phone told me to reboot the modem in 10 mins, i've rebooted about 10 times since and still seem to be on 2mb service ...
Tried to call back but been on hold for 20 mins now, wondering if any of the "ntl boys" on here could take a look at my account and have a play (tweak)
Thanks
Obscura
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26-04-2006, 21:13
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#2
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: not upgraded?
Sometimes it can take a while for an upgrade to hit, 10 minutes isn't always long enough. You may need to wait for a while longer and then power the modem off, wait and then power it back up.
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26-04-2006, 22:51
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#3
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: not upgraded?
I upgraded to 10MB yesterday, i left the computer and modem off for about 2 hours while i did other things, came back and was on to 10MB service.
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27-04-2006, 01:21
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#4
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Inactive
Join Date: May 2005
Posts: 52
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Re: not upgraded?
been 10 hours now and still on 2mb ... why do i have a gut feeling something is wrong? Anyway, going to leave modem off all night and check in the morning
fingers x'd
//obscura
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27-04-2006, 01:22
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#5
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-
Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: not upgraded?
If not, give em a ring again tomorrow!
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