02-12-2021, 12:53
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#1
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The Invisible Woman
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,356
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VM TV Outage
It's off again in the Gosport area..Just TV but not phone or BB.
__________________
Hell is empty and all the devils are here. Shakespeare..
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02-12-2021, 12:54
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#2
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cf.mega poster
Join Date: Mar 2004
Posts: 1,037
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Re: Various channels went off air tonight on multiple platforms
Repairs following on from the storm perhaps?
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02-12-2021, 13:00
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#3
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 8,160
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by Maggy
It's off again in the Gosport area..Just TV but not phone or BB.
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Same here in Northampton. Happened at 11am.
Initially thought it might've been the CityFibre cable installation that going on in my road at the moment.
VM website unavailable and Virgin TV Go not working as an alternative.
---------- Post added at 12:00 ---------- Previous post was at 11:57 ----------
Quote:
Originally Posted by epsilon
Repairs following on from the storm perhaps?
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Affecting areas at least 100 miles apart?
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02-12-2021, 13:03
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#4
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cf.mega poster
Join Date: Mar 2004
Posts: 1,037
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by nomadking
Same here in Northampton. Happened at 11am.
Initially thought it might've been the CityFibre cable installation that going on in my road at the moment.
VM website unavailable and Virgin TV Go not working as an alternative.
---------- Post added at 12:00 ---------- Previous post was at 11:57 ----------
Affecting areas at least 150 miles apart?
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It seems to be a national failure, so who knows where the actual location of the fault lies. It was just a guess.
However, it does seem unlikely to be related to the Red Bee Media incident responsible for the original, multi-platform failure.
Last edited by epsilon; 02-12-2021 at 13:08.
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02-12-2021, 13:09
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#5
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 8,160
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Re: Various channels went off air tonight on multiple platforms
Seeing as it's not possible to get info from VM via phone or their website, it would be useful for info to be posted outside of VM systems, eg here.
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02-12-2021, 13:17
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#6
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cf.mega poster
Join Date: Mar 2004
Posts: 1,037
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Re: Various channels went off air tonight on multiple platforms
A fire suppressant issue at Langley perhaps? The issue probably needs a new thread but the TV Outage thread has been closed for some reason.
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02-12-2021, 13:30
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 69
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,293
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Re: Various channels went off air tonight on multiple platforms
Quote:
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Also cannot log into their website so maybe some kind of authentication outage? Or maybe just too many people going to their website to see the service status
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The same here.
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02-12-2021, 13:31
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#9
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,852
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Re: Various channels went off air tonight on multiple platforms
The Virgin Media forum is unaffected. The Mod Team have posted the following.....
Quote:
National TV Outage
54 minutes ago
Hello all
We have been made aware of a National outage affecting Live TV, On demand, and TV GO.
This has been raised under F009492617.
Our support teams are working to have this restored ASAP.
Regards
ModTeam
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https://community.virginmedia.com/t5...877467#M203418
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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02-12-2021, 13:33
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#10
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 69
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,293
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Re: Various channels went off air tonight on multiple platforms
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02-12-2021, 13:42
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#11
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cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 49
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
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Re: Various channels went off air tonight on multiple platforms
Our TV is down in Lincoln, just like the rest.
So do I presume that VM only got 1 major distribution center, where all the signals come in? as VM are classing it as National outage.
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02-12-2021, 14:22
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#12
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,852
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Re: Various channels went off air tonight on multiple platforms
My TV service is up and running again. Guess someone switched it off and waited 20 seconds before switching it on again. Always works a treat. 
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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02-12-2021, 14:29
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#13
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 761
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Re: Various channels went off air tonight on multiple platforms
Birmingham down still
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02-12-2021, 14:36
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#14
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 8,160
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by cupcakes aka dd
Birmingham down still
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Might depend on the channel. EG BBC1, BBC2, ITV HD, Channel 4 are working here, but not Channel 5.
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02-12-2021, 14:37
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#15
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cf.geek
Join Date: Mar 2007
Posts: 658
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Re: Various channels went off air tonight on multiple platforms
No channels at all in London. The apps appear to be working.
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