Does ANYTHING ever get fixed !!
07-09-2019, 13:21
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#1
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,043
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Does ANYTHING ever get fixed !!
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My Virgin Media Home
Help & Support
virginmedia.com
Still getting this message its at least an year since it started coming on, takes "running again soon " to a whole new meaning. Tried because BBC I player via V6 says broadband is not working . But it is very strange, tried to check for issues hence this message. Clear Virgin has not got any better in the intervening time I have been away. 
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No point in being pessimistic. You know it won`t work.
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07-09-2019, 14:12
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#2
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,836
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Re: Does ANYTHING ever get fixed !!
Just checked all your links and they are all working for me over here in Manchester. Signed in on My Virgin Home and VM.com and got all the information including using the broadband options within the Help & Support pages.
I realise you have probably tried this but could using the mobile app https://www.virginmedia.com/help/wha...ia-connect-app give you an idea of what is happening?
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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07-09-2019, 15:25
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#3
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,043
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Re: Does ANYTHING ever get fixed !!
Quote:
Originally Posted by joglynne
Just checked all your links and they are all working for me over here in Manchester. Signed in on My Virgin Home and VM.com and got all the information including using the broadband options within the Help & Support pages.
I realise you have probably tried this but could using the mobile app https://www.virginmedia.com/help/wha...ia-connect-app give you an idea of what is happening? |
Guess it might work but as the message is on an eternet
cabled PC & the message that BB is down was via the V6 message from BBC ( everything else is working ie V6, internet wireless and harded wired ) I guess it would not help a lot ! It says everything is ok but when I try to use this
Service status
03:18 pm on Sat 07 Sep
Broadband No known issues
Think something's wrong? press this button - run test (would not copy run test button that is were the message comes up from)
TV No known issues
Think something's wrong?
Phone No known issues
Think something's wrong?
Checked back -yes I kept a note ( sad huh) and that been the message for around 9 months.
__________________
No point in being pessimistic. You know it won`t work.
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07-09-2019, 17:45
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#4
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,836
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Re: Does ANYTHING ever get fixed !!
Hopefully one of our VM members will be able to throw some light on what is happening Itshim. Fingers crossed.
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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07-09-2019, 18:30
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#5
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,558
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Re: Does ANYTHING ever get fixed !!
Im lost here, what page is giving you an error ?
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 Baby, I was born this way.
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08-09-2019, 10:28
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#6
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,043
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Re: Does ANYTHING ever get fixed !!
Test your equipment Before we run our nifty service test, please check that the connections on your equipment are all nice and tightly secured, as this can sometimes be the source of the problem.
Our clever test process may restart all of your Virgin Media kit, including your Hub. It's nothing to worry about, it just means you may not be able to use it for up to 10 minutes. Ready to get started?
Quote:
Originally Posted by Paul M
Im lost here, what page is giving you an error ?
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My virgin media service test - run test on TV that is the message when pressing run
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