Any ideas why my Netflix via is no longer showing in HD?
17-06-2014, 21:58
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#1
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Inactive
Join Date: Jul 2011
Posts: 28
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Any ideas why my Netflix via is no longer showing in HD?
Signed up for Netflix yesterday. Started watching a film yesterday which has the grey HD symbol after the title. Sure enough after a few seconds of buffering it was a quality picture.
Today I go back to watch the rest of it and now only showing in SD - picture looks diabolical on my 42" TV. Tried another couple of things and they're only showing in SD too - some in 240SD!!
Been on the Netflix website and changed setting from automatic picture quality to High but no difference. HD is working on normal TV channels.
Any ideas?
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17-06-2014, 22:57
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#2
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cf.member
Join Date: Jul 2012
Location: Manchester
Services: tv360 x2, 1GB, Full Sports & Movies
Posts: 27
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Re: Any ideas why my Netflix via is no longer showing in HD?
No problems with HD on Netflix here.
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17-06-2014, 23:16
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#3
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Inactive
Join Date: May 2012
Location: Probably outside the M25
Services: Sky Fibre Unlimited 40/10
Posts: 3,473
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Re: Any ideas why my Netflix via is no longer showing in HD?
Doesn't Netflix downgrade the quality based on how it thinks your broadband is performing?
Anything else downloading in the background or something like that? Hope for your sake it's not one of those VM congestion problems!
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18-06-2014, 06:04
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#4
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Inactive
Join Date: Jun 2008
Location: Preston
Services: VIP.152b/b,2xTivos,Vm mobile+ipad 4th gen,BT Sports.sky2tbHD,sky3d+ extra+Sports+Movies HD(Murdoch's
Posts: 1,947
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Re: Any ideas why my Netflix via is no longer showing in HD?
I've had similar issue found if I stop play then start again it sometimes fixes itself,but it's very annoying
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18-06-2014, 06:08
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#5
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cf.addict
Join Date: Mar 2005
Services: Virgin Media TV, Broadband and Phone.
Posts: 338
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Re: Any ideas why my Netflix via is no longer showing in HD?
If you only recently signed up did you go for the cheapest £5.99 option? If so, this price doesn't include any HD. You have to choose the next one up at £6.99 to get HD and Super HD.
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18-06-2014, 07:51
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#6
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Inactive
Join Date: Jul 2011
Posts: 28
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Re: Any ideas why my Netflix via is no longer showing in HD?
Problem ended up fixing itself. First tried it at 10pm, does Netflix suffer at peak times cos the picture via my laptop was garbage too? Got the superhub and never noticed slowdown before even if whole family using internet.
If anyone gets this problem with Netflix what I did was press play then paused it for a minute like you would if you're buffering a por...ahem...YouTube video, but might just be coincidence as that was an hour after I started fannying about with it.
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18-06-2014, 08:37
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#7
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Inactive
Join Date: Jul 2009
Services: Full House, V6, Netflix, Spotify Premium, Sky Go Extra, Eleven Sports, PS4 , 100 meg bb
Posts: 357
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Re: Any ideas why my Netflix via is no longer showing in HD?
was this via tivo or another device ?
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18-06-2014, 09:07
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#8
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Permanently Banned
Join Date: Jan 2012
Location: Near France
Services: Tivo XL
150mb broadband
L phone
Posts: 1,817
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Re: Any ideas why my Netflix via is no longer showing in HD?
Reboot your TiVo.
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18-06-2014, 09:44
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#9
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Inactive
Join Date: Jul 2011
Posts: 28
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Re: Any ideas why my Netflix via is no longer showing in HD?
It was both TiVo and laptop that had picture problems. Watched the TiVo Netflix early this morning and picture was perfect.
Possibly just one of those temporary glitches you sometimes get.
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18-06-2014, 09:55
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#10
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Guest
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Re: Any ideas why my Netflix via is no longer showing in HD?
While messing I saw somewhere £5.99 is for SD only now £6.99 HD and streaming dunno if I dreamt it though lol
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