V+ : No widescreen on Channel 544

[prb]

Since last Wednesday I have been unable to receive VM channel 544 ( LFC TV ) in widescreen format, all other channels are fine. I can alter the aspect ratio via the TV remote but this distorts the picture one way or another ~ is anyone else having this problem or had something similar in the past ~ if so is there a fix or is the problem at the broadcaster's end ??
Cheers
Paul

[martin201002]

I am watching on TiVo its in widescreen but the picture quality is shocking but it always is.

[alwaysabear]

I am watching 544 on VHD box no problem here .

[prb]

So it's not the broadcaster then.

[spiderplant]

Which box model do you have and how is it connected to the TV?

[prb]

Samsung V+HD box connected to Panasonic Viera TX-L32E30B tv via HDML lead.
If other people are viewing this channel in the widescreen format ok I'm wondering if I have somehow managed to accidentally alter the settings for this one TV channel ~ I don't see how I could but that is the only other option unless there is a local fault but VM won't look into that unless they get a few more complaints.

---------- Post added at 22:49 ---------- Previous post was at 22:44 ----------

Sorry that should of course be an HDMI lead !!!

Fine on TiVo in Leeds.

[Stephen]

What is the V+ box set to output?

[prb]

Hi the output is set at 1080, I don't think that can be the problem as channel 544 is the only one I can't get in widescreen ~ surely if this setting was wrong it would affect all channels wouldn't it.

---------- Post added at 00:33 ---------- Previous post was at 00:04 ----------

have switched output to 1080 wide and will check again when 544 resumes in the morning but it seems like it might be ok now, don't know how I could have accidentally pressed home then 7 then 4 on the V+ remote so something must have happened but I have no idea what ~ just hope what I've done will be ok ~ thanks for all replies ~ off to bed now.
Cheers
Paul

[spiderplant]

This is a broadcast fault. Setting the box to 1080 wide is a case of two wrongs making a right. If you try a 4:3 channel such as 288, you'll find it is now stretched.

It has been reported to the broadcaster.

[DaMac]

Also LFC TV show a lot of matches from when they was good, virtually all these where filmed in 4:3

[prb]

thanks spider ~ so my initial thoughts were on the right track after all ~ I'll leave it set up for 1080 for all channels except 544 which I'll watch on 1080 wide until the fault is sorted.
Cheers
Paul

[spiderplant]

It's fixed now

[Harryn9000]

well the picture quality has always been bad as they send to feed to luxembourg and back to uk

[prb]

It's fixed now
yes spider ~ everything back to normal now.