Sudenly gone from 10M to < 0.3M

[Wallace]

Tonight, all of a sudden my BB speed has dropped from 10M to < 0.3M.

At first I thought it might be my router (D-Link DIR 825) but I have since connected my PC directly to my cable MODEM (Ambit 256) and get the same crappy speed.

Ping OK at 36ms, just crap d/l speed. I have power cycled the cable MODEM, PC and router etc several times.

The event log in the CM doesn't show up any potential problems AFAIK.

I am in South Manchester, WA15 area fed from Baguley I think.

The Service Status page does list one BB problem but that says there are problems accessing Virgin Media's 'My Virgin Media' pages. My problem applied to everything.

Anyone else suffering in the same locale?

[Andrewcrawford23]

Originally Posted by Wallace

Tonight, all of a sudden my BB speed has dropped from 10M to < 0.3M.

At first I thought it might be my router (D-Link DIR 825) but I have since connected my PC directly to my cable MODEM (Ambit 256) and get the same crappy speed.

Ping OK at 36ms, just crap d/l speed. I have power cycled the cable MODEM, PC and router etc several times.

The event log in the CM doesn't show up any potential problems AFAIK.

I am in South Manchester, WA15 area fed from Baguley I think.

The Service Status page does list one BB problem but that says there are problems accessing Virgin Media's 'My Virgin Media' pages. My problem applied to everything.

Anyone else suffering in the same locale?

just crious how youe getting your getting 0.3mb might be the test your using isnt giving the right result

where are you pinging?

[Wallace]

Would you believe it. I have just gone back to full speed!

I first notice that all my browsing was very slow. So I used Speedtest.net which is my usual tester of choice. It usually comesback with a d/l speed of 9.7M and an u/l speed of 0.9M and a ping of 30-40ms.

You will probably say that that is not a true speed test and you would be right, but I find it VERY consistent so that's why I stick to it.

Just before I got your reply, by browsing speed just went back to normal. I confirmed it with another speed test, now at 9.7M.

It's never happened before, but at least I knew it wasn't my PC or router (bypassed router and used a second PC).

Thanks for taking the time to reply.

[Wallace]

Just wanted to add as I don't seem to be able to edit my previous posts, that I only used Speedtest.net because there was a dramatic and very noticeable drop in browsing/downloading speed. The measurable drop in speed was not simply because I did a random speed test and got the bad results.

Anyway. It all seems OK again now.