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Eden + 1 moved to L package?
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Old 13-11-2011, 14:07   #1
destinys
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Eden + 1 moved to L package?

According to the Virgin Media website this channel is on XL, same as the Wikipedia one, however I'm on the L package and can still get this channel, does this mean Virgin has decided to keep on the L package?

They recently updated their channel listings on the package website and Eden + 1 still says XL.

What's going on?
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Old 14-11-2011, 22:03   #2
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Re: Eden + 1 moved to L package?

118 views and roughly 30 hours later, anyone feel like commenting?

Would appreciate an answer for my question as its confusing why I have a channel that supposidly isnt on my package?
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Old 14-11-2011, 22:32   #3
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Re: Eden + 1 moved to L package?

I'm not aware of any changes to Eden+1, may just be a technical error in your favour
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Old 14-11-2011, 22:49   #4
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Re: Eden + 1 moved to L package?

Thanks for answering.

By the way is there an email I can use to contact Virgin over this? As much as I love having an extra + 1 channel, if I'm not supposed to have and its a technical error as you say, it seems dishonest

Or should I just post in the Virgin Media forum? Are the reps there the right ones to deal with my strange problem lol
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Old 14-11-2011, 22:51   #5
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Re: Eden + 1 moved to L package?

Have you tried rebooting the box and seeing if it's still there?
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Old 14-11-2011, 22:52   #6
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Re: Eden + 1 moved to L package?

Yes, I've done once a day for days now and it still remains.
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Old 15-11-2011, 04:53   #7
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Re: Eden + 1 moved to L package?

According to my sheet this is available on L and XL packs.
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Old 15-11-2011, 09:00   #8
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Re: Eden + 1 moved to L package?

Quote:
Originally Posted by essjay View Post
According to my sheet this is available on L and XL packs.
Eden is but Eden+1 is in XL only
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