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Ofcom to ban rollover broadband, landline contracts
Quote:
Communications services providers will no longer be able to shackle broadband and landline customers to restrictive rollover contracts from December this year, Ofcom has confirmed.
The contracts, also known as Automatically Renewable Contracts (ARCs), roll forward to a new minimum contract period - with penalties for leaving early - unless the customer actively opts out of the renewal.
Re: Ofcom to ban rollover broadband, landline contracts
Good, ARC's are just evil
A company shouldn't have to resort to long reoccuring contracts to keep your business.
I Can understand the inital 12 - 18 month contracts as it often takes that long to recoup some/all of the cost of acquiring the customer. (Although I wish they'd all offer short term contracts even if it did have a connection fee associated)
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